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Datamars is an innovation and quality leader in the animal management and textile
management industries. Our many years of experience in RFID and integrated
systems, coupled with our deep understanding of our customers’ operations have
made us a leading choice of successful businesses around the globe.
Our family of product brands allows us to offer a comprehensive range of
integrated services and products, including companion animal identification and
reunification products, livestock health delivery systems and identification
products, and textile inventory management systems. Our products are delivered
via our extensive network of experienced service, sales, distribution channels and
partners. Datamars has over ",#$$ employees located in offices around the globe,
including the Americas, Europe and Asia. Datamars is a private company, founded
in "'## and headquartered in Lamone, Switzerland.
For more information, please visit www.datamars.com

We are searching the following (new) position in our Software department

IT Support Specialist

KEY RESPONSIBILITIES
Within the SW Department, the IT Support Specialist manages and support the IT
applications and hardware equipment’s of Datamars SA. He/She will collaborate with
Senior Network Administrator in IT projects oriented to guarantee and optimize the
Datamars business activity. This function reports to the Network & System
Administrator.

MAIN DUTIES

• Handle help desk corporate requests through tickets or phone; follow up on
  outstanding requests and ensure a timely resolution


• Implement, install, configure, monitor, and troubleshoot existing and new
  workstations, printers, copiers, networking equipment, phones, and servers


• Planning and undertaking scheduled maintenance upgrades


• Investigating, diagnosing and solving computer software and hardware faults


• Manage accounts for end users, including Active Directory, Office ,
  SharePoint Online, JIRA and other systems that may be implemented over
  time


• Responsible for integration and support of user’s computers, including
  desktops and laptops, with Microsoft Windows server OS, installed software
  and Active Directory; assist in defining system and operational policies and
  procedures, establishing GPO’s


• Managing stocks of equipment, consumables and other supplies


• Updating desktop applications, security patches, antivirus


• Assisting senior IT staff


• Knowledge transfer (training to users related to applications/hardware)

Datamars SA
Via Industria
Lamone
Switzerland

• ! "
  www.datamars.com

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REQUIREMENTS

• Minimum years, Maximum years of experience required


• Previous hands on IT experience in a help desk or customer support role


• Diploma in Telecommunications Engineering, Computer Engineering,
  Computer Science, or equivalent


• Demonstration of thorough understanding of networking concepts and
  systems including Servers, Routing and Switching, WAN/LAN, VOIP, WLAN
  and data backup technologies


• Microsoft Active Directory and related technologies and services


• Hardware troubleshooting for Intel x workstations and server


• Knowledge of Microsoft Office suite and SharePoint services is considered
  a strong plus


• Experiences in managing IT internal and external resources


• Fluent in Business English, written and spoken; fluency in French is
  considered a strong advantage


• Capacity to clearly communicate on all organizational levels


• Ability to prepare, read, analyze and interpret procedures or technical
  documentation


• Highly proactive attitude and keen to resolve minor and major problems


• Sense of responsibility, self-motivated


• Confident, autonomous and able to take decisions within his field of
  competences


• Capable to work well under pressure


• Motivation and attitude to work in an international multicultural
  environment

WE OFFER

• Dynamic work environment


• International company with excellent reputation


• Leading position in our markets on a worldwide level


• Opportunity to drive growth and grow with the company

Does this position meet your interest, and do you have the requested skills?
Then please send your application with motivation letter and CV to
recruiting@datamars.com and mention your name and “IT Support Specialist” in the
subject line.

Datamars SA
Via Industria
Lamone
Switzerland

• ! "
  www.datamars.com