The mission of WHO's Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.
Manage the development, elaboration and implementation of the plans addressing Infodemic management as part of the health response operations.
With key stakeholders in the national authorities, UN agencies, nongovernmental organizations and civil society organizations, identify the top hazards for the country and develop relevant information, education and communication materials in languages and formats easily used by national stakeholders and the public.
Liaise closely with the HQ and regional counterparts ensuring coherence of strategy, materials and messages.
Measure and monitor the impact of infodemics during health emergencies.
Respond and deploy interventions that protect and mitigate the infodemic and its harmful effects.
Evaluate infodemic interventions and strengthen resilience of individuals and communities to infodemics.
Promote the development, adaptation and application of tools.
Contribute to resource mobilization and donor communication.
Develop and maintain standing Infodemic management capacity with internal and expert input.
Support regional offices and country offices in developing infodemic management startegies and plan.
In close collaboration with the Community Engagement Officer and the Communications Officer, map and engage stakeholders; establish and sustain coordination mechanisms.
Map preferred channels of communication in the country with focus on vulnerable groups.
Organize Infodemic management trainings.
Support national capacity building for Infodemic management.
Work with resources from the global and regional levels to train and prepare country-level counterparts for emergency Infodemic management.
Support national authorities to convene stakeholders and co-develop a national Infodemic management strategy and plan.
With HQ and RO support, underpin the national assessment of Infodemic management capacity and/or oversee the running of simulation exercises to test and improve the national capacity.
Support national authorities to conduct lessons learnt exercises to further strengthen Infodemic management.
Support implementation research and capacity.
Oversee development, engagement with and work of the community of research and practice for infodemic management.
Provide technical input to implementation research and capacity building activities in countries.
Support conference planning and training organization through project management and technical contributions.
Work with national health authorities to collect and discuss case studies of infodemic management in practice, and lessons learned from implementation research and process management.
Perform any other related incident-specific duties, as required by the functional supervisor.
Essential:
Advanced university degree Master's level or above in data science or social sciences, behavioural sciences, development sciences, communications or public health from an accredited or recognized institute.
Desirable:
Training in public health, epidemiology, health education, health communication, or health promotion.
Essential:
At least seven years of related experience, at the national and international levels, in data or social science or risk communication or community engagement, health promotion, emergency management, part of which working in disease outbreaks or health emergencies.
Proven experience in the development and implementation of countering misinformation strategies and plans.
Experience working with social media analytics and content generation tools.
Experience with implementation research or evaluation of health or communications programmes.
Experience in data collection tools, tool development including surveys, focus groups and interview scripts.
Experience in developing analysis.
Desirable:
Prior working experience with WHO, the UN, health cluster partners, recognized humanitarian organizations or other international organizations, including at country level.
Management or project management experience.
Excellent interpersonal skills.
Effective negotiation, facilitation and consensus building skills.
Ability to work under pressure while producing results.
Ability to think out of the box and to make innovative proposals related to risk communication.
Tact, discretion and diplomacy.
Experience working with social media analytics and content generation tools.
Experience with implementation research or evaluation of health interventions and programmes would be desirable.
Experience in data collection tools, tool development including surveys, focus groups and interview scripts, SMS surveys.
Experience in developing analyses and executive summaries based on multiple types of social data with recommendations for programme and policy action.
Knowledge or understanding of WHO mandate and goals in the emergency incident management context.
Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond
Knowing and managing yourself
Essential:
Expert knowledge of English.
Desirable:
Intermediate knowledge of French.
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5219 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.