Why we are recruiting
The Forum’s Platform for Shaping the Future of Health and Healthcare engages stakeholders in new models of public private partnership to identify and scale up solutions for more resilient, efficient, and equitable health and healthcare delivery. The platform engages over 150 organizations globally to keep populations healthy and deliver the best care, and offers the latest knowledge to leaders and the public for more informed decision-making and to drive action and impact.
We are seeking Community Coordinator who will be responsible for supporting the Health Platform’s day to day operations, initiatives and communities, events, and knowledge assets. The team is located across multiple offices with strong connective tissue to the Forum’s Centre for the Fourth Industrial Revolution.
Reporting lines & interactions
The Coordinator role reports to the Head of the Health & Healthcare Platform. This role will collaborate with a broad set of teams across the organization, especially Global Programming, Public Engagement, Business Engagement, and Thematic Platforms. The position is based in Geneva.
Breakdown of main responsibilities
Provide organizational support for events, workshops and communities:
Support the team’s participation in events and workshops, including liaising with participants regarding registration and agendas, coordinating and communicating event logistics and budgets, greeting and handling high-level participants
Provide support for the maintenance of key communities on a wide range of topics and with senior leadership across a variety of institutions
Manage internal business processes:
Act as key point of contact for internal and external constituents related to marketing materials, event program materials, and publicly facing publications
Work with Marketing and Communications teams to update marketing materials and other publicly facing assets like transformation maps regularly
Serve as the team’s point of contact for the management of Forum-wide internal processes, communicating to the team changes to procedures and tools
Handle routine external inquiries, with a good understanding of the team’s breadth of work and POCs
Maintain internal databases, knowledge tools and team records, including onboarding processes for new team members (staff and Fellows)
Ensure the efficient operation of the team:
Plan and execute team meetings and internal briefing sessions
Provide general administrative support to the overall team
Maintain team calendar
Cultivate relationships with other Forum teams, such as Global Programming, Digital and Marketing, People & Culture, and others as needed
The successful candidate will be assessed on
Delivery of tasks and projects assigned and/or initiated to standards of excellence and against goals
Collaboration with Forum colleagues and external stakeholders
Quality of materials development and maintenance and event support
Preferred Requirements and Experience
Bachelor’s degree
Approximately 2-3 years of experience in coordination and support in a demanding professional environment. No technical experience required.
Exceptional written communication skills (English)
Excellent verbal communication skills, including the ability to communicate with and manage expectations of senior executives and their staff with confidence
Excellent degree of proficiency in Microsoft Office applications (Word, Power Point, Excel). Salesforce/CRM experience strongly preferred.
Ability to thrive in a demanding environment and handle multiple tasks and assignments simultaneously
Responsible, independent and self-driven with a strong work ethic
Demonstrate excellent organizational, project and time management skills
Self-starting, independent thinker who thrives as a flexible team player
High level of attention to detail is critical
Knowledge of, or willingness to learn about, health and healthcare industry and systems
Must have strong motivation and enthusiasm for the Forum’s mission
Knowledge of at least one foreign language is a plus
Why work at the Forum:
The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change!