Job Detail

ITSM & Automation Engineer 80% bis 100%

Inseriert am: 19.08.2021

Ready for Swisscom


Your daily business is to support the administration and follow-up on enhancement requests of our internal tools. Further, you perform implementation tasks.



  • Translate internal requirements to the development teams

  • Develop solutions aligning to service management best practices

  • Create process workflows, reportings, and dashboards

  • Key role in driving continual improvement

  • Monitor the health of the system

  • Assist in the rollout of new components


What you do is who we are.


Become a part of Swisscom


Help shape the future in our modern, flexible working environment. And open up a world of opportunity for yourself.

Go to benefits Fair pay

In your role of ITSM & Automation Engineer in a full-time position (employment level of 100%), you will receive a gross salary of:

CHF 110 - 130K p.a.

Job location

In this 80 to 100% position you have the possibility to work partially from home.

You do not travel regularly.

Flexible working models

We can offer the working model to suit you, whether you're a night owl or morning person and whether you're looking to work full or part time. We also give you the option of purchasing additional days' leave.

Individual training

We support your personal and professional development with a comprehensive programme of internal and external training.

Fair pay

In your role of ITSM & Automation Engineer in a full-time position (employment level of 100%), you will receive a gross salary of:

CHF 110 - 130K p.a.

Job location

In this 80 to 100% position you have the possibility to work partially from home.

You do not travel regularly.

Flexible working models

We can offer the working model to suit you, whether you're a night owl or morning person and whether you're looking to work full or part time. We also give you the option of purchasing additional days' leave.

Individual training

We support your personal and professional development with a comprehensive programme of internal and external training.


Is it a match?


Find out if the job is the perfect fit for you. And vice versa. In just 3 steps.


1/3The team


The Transversal Team West aims at providing internal solutions for our colleagues with a strong focus on improvement. Integrity, commitment, and sharing are the core values of the team. Joining our team means joining a group of experienced experts, evolving in a pleasant, and stimulating atmosphere. We expect each member to be autonomous and responsible for providing the best service to our clients.


2/3The theme


The team is part of the Customer Dedicated Solutions (CDL) department, consisting of approximately 250 employees. CDL has the expertise and strategic information to help its customers meet the challenges of digital transformation and business model optimisation. We perform implementation tasks like requirements gathering, configuration, integration, and testing. Further, we assist with rollout and transition into the production of new components delivered by the ServiceNow project team; Operate following the defined ITIL processes and procedures


3/3Skill Check


How well does this job suit you? Take our skill check and find out if it is a match.


Your professional profile


  • Understanding of web development technologies: JavaScript, SQL, HTML, CSS, Web services API (SOAP or REST), AJAX, JSON, XML JQuery, and VueJS

  • ServiceNow Certified or equivalent System Administrator and/or Certified Developer



  • ITILv3 certification(s) or at least have the foundations


What else sets you apart


  • Scripting skills (Python, PowerShell, Bash) and experience in automation/industrialization

  • Knowledgeable with automatic configuration management tools (Ansible / Puppet)



  • Experience with Kubernetes

  • Experience with monitoring systems

  • Experience with an automatic build pipeline and continuous integration servers (e.g. Jenkins, Gitlab CI)


Take the Skill Check


With the Skill Check above, you will discover whether you are a good fit for the position.


It’s a match! Apply today.


Your Skill Check will be submitted automatically along with your application.


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Go to application


Your Skill Check will be submitted automatically along with your application.


Direct application

Upload your CV or provide a link to your LinkedIn or other professional profile. That’s all we need from you for now.

Apply
Tech Challenge

Direct application, not for you?
Demonstrate your IT skills: take the Tech Challenge! Time required: 20–90 minutes.

Request a Tech Challenge

The team


The Transversal Team West aims at providing internal solutions for our colleagues with a strong focus on improvement. Integrity, commitment, and sharing are the core values of the team. Joining our team means joining a group of experienced experts, evolving in a pleasant, and stimulating atmosphere. We expect each member to be autonomous and responsible for providing the best service to our clients.


The theme


The team is part of the Customer Dedicated Solutions (CDL) department, consisting of approximately 250 employees. CDL has the expertise and strategic information to help its customers meet the challenges of digital transformation and business model optimisation. We perform implementation tasks like requirements gathering, configuration, integration, and testing. Further, we assist with rollout and transition into the production of new components delivered by the ServiceNow project team; Operate following the defined ITIL processes and procedures


Your professional profile



  • Understanding of web development technologies: JavaScript, SQL, HTML, CSS, Web services API (SOAP or REST), AJAX, JSON, XML JQuery, and VueJS

  • ServiceNow Certified or equivalent System Administrator and/or Certified Developer



  • ITILv3 certification(s) or at least have the foundations


What else sets you apart



  • Scripting skills (Python, PowerShell, Bash) and experience in automation/industrialization

  • Knowledgeable with automatic configuration management tools (Ansible / Puppet)



  • Experience with Kubernetes

  • Experience with monitoring systems

  • Experience with an automatic build pipeline and continuous integration servers (e.g. Jenkins, Gitlab CI)


Your home base


Swisscom (Switzerland) Ltd

Swisscom Suisse, Avenue de Provence 4, 1007 Lausanne

Directions

Any questions?


Vanessa
HR Operations Specialist
+41 58 223 65 22
Job number: 11138


Here you'll find answers to the most important and frequently asked questions.

First of all, we will fill this position without personnel service providers.


Job number: 11138


Vanessa
HR Operations Specialist
+41 58 223 65 22