Job Detail

Application Operation and Support Engineer

Inseriert am: 30.08.2021

Your field of responsibility

 

As an “application operation and support engineer” you are part of the 2nd level application platform operations team supporting 400 Java/Weblogic/Linux respective 100 .Net/IIS/Windows based web applications belonging to several business units. 
Your duties range from proactive patching of the infrastructure/middleware components (from of test to production) to supporting applications on production incidents and ensuring production stability (L2 incident and problem management). You will be part of root cause investigations, propose improvements, create technical documentation and as well as execute disaster recovery (DR) tests in cooperation with application teams. As our applications need to run 24/7, you participate in a 24*7 on-call support rotation (approx. every 5 weeks). 


 


Your future colleagues

are a diverse group of professionals from apprentice to long term team members located in Switzerland and abroad. In the team we have a constructive and collaborative atmosphere to ensure the team members optimally support each other.  We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values. 

 

  

Your skills and experience

 

A successful candidate has a strong operational mindset and technology background. Further we look for:



  • Completed apprenticeship in Information Technology or other adequate education

  • Operational knowledge of state of the art web services (Microsoft IIS, Oracle WebLogic)

  • At least 5 years of professional experience in operating applications on the Microsoft Windows and RedHat Linux platforms.

  • Experience in system administration of Windows Server. Know-how of Linux environment administration is an asset.

  • Willingness to provide 24*7 standby duty

  • Willingness to work on weekends (approx. 7 weekends per year).

  • Practical experience in Incident-, Problem- and Change-Management, including root cause analysis.

  • Strong analytical troubleshooting skills.

  • Strong interpersonal skills and ability to work and communicate effectively with customers, senior management and other stakeholders.

  • Good command of English (spoken and written) / German is an advantage

  • Knowledge and/or experience in Systems Management Tools (e.g. Osmosys Grafana, SPLUNK, ServiceNow), Virtualization (Openshift / VMWare), Powershell scripting and ITIL V3 is an advantage.

  • Dedication to fostering an inclusive culture and value diverse perspectives.


 


*LI-CSJOB*


Ms. J. Emelone would be delighted to receive your application.


Please apply via our career portal.


 


Your new employer


Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.


We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.


Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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