Job Detail

Recognized for its know-how in Haute Horlogerie and Haute Joaillerie, Chopard is celebrated for its creative audacity and its conception of ethical and responsible luxury. Proud of its values and traditions, our Maison breathes its family spirit into relationships with its employees and customers, striving to deliver an extraordinary brand experience.

Chopard can draw upon a vast reservoir of in-house expertise and experience uniting more than 45 different crafts within the twin fields of swiss watch and high jewellery-making.

Your Mission

Offer direct HR support to the International Retail Managing Director, all European boutiques and the Geneva retail team, including the coordination of HR processes for Boutiques worldwide.

Your Main Responsibilities

1.European boutiques ( approx. 60%)

Lead the process of Recruitment (major task)
Follow up on the recruitment process from request to end of trial period.
Take care of the administrative part of recruitment: request, job descriptions, and advertisements.
Interview candidates (HR IS: Cornerstone)

Manage Employee life cycle
support & handle all aspects of the employee life cycle in respective Boutiques
Support on employee relation issues and conflict management.
Advise and consult in compensation and benefits issues with Boutique Manager and Global Retail Director.

Project & Crisis Management (Covid-19 pandemic)
support Boutiques and GMs in HR matters in case of disruptive business circumstances

2.Geneva Retail Team, support Worldwide boutiques (approx. 20%)

People Development
Ensure that annual review processes exist and are used properly.
support in performance evaluation & target setting process (Europe)

Compensation scheme
Support countries in establishing, adapting and secure a compensation scheme for boutiques, globally but taken into consideration local differences.
Reporting
Provide KPI´s under company´s standards using SalesForce and and Cornerstone

3. HR Systems & Projects (approx. 20%)

Manages European Recruiter Licence in LinkedIn
Aligns on creation & development of LinkedIn Life Page & Marketing activities
Observes competition and trends in the LinkedIn Luxury business, prepares recommendations for update in LinkedIn incl. presenting content for Chopard as competitive employer

Countries covered: Spain, UK, France, Switzerland, Monaco, Belgium, Italy
Staff population: approx. 120

Your background and competencies/skills

Education & Skills 

• University Degree completed by Swiss HR certification or equivalent education


• Min. 5 years’ experience as HR Business Partner in Retail, ideally in Luxury segments or luxury hotels


• Industrial education or university degree, also: degree from luxury hotellerie very welcome


• Bilingual French and English, ideally 3rd language (German)


• Business travel readiness (20%)


• Experience with family businesses very welcome

Competencies

• Excellent people evaluations skills


• Excellent communication skills incl. conflict management skills


• Action oriented, “get it done” mentality


• Digital agility & mentality, experiences with integrated HR systems


• Mindset as “service provider”


• Entrepreneurial understanding and thinking


• Strong in HR procedures, legal topics, operationally and strategically


• Fast learning capabilities in changing local, HR & legal related environments

Contract Type: Unbefristet
Working Time rate: Vollzeit