Job Detail

DACH Services Leader (w/m/x)

Inseriert am: 27.05.2021

DACH Services Leader (w/m/x)

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At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.



Your Role and Responsibilities

In this role you will lead the new Services delivery team for Government Health & Human Services( GHHS), part of Watson Health. You will work with the Watson Health regional leadership to directly manage the projects and clients in region with responsibility for the P&L for the region to the Watson Health EMEA Services Leader.

You will need to perform accurate forecasting of revenue and be responsible for costs and services signings progression achieving high utilization of people and supporting license sales in pre-sales activities.


Establishing and maintaining strong relationships with key stakeholders is key in this role and you need to be able to brief customers on news about product roadmap as well as actively drive new opportunities for existing customers and ensure high customer satisfaction.


As the leader you will work with Project Manager, team and customer to achieve on budget and time delivery. You will establish program governance structure and processes as well as establish escalation processes and accountability.


Your people management skill will include career guidance and development, mentorship, goal settings and tracking.


Fluency in English language is required in this role and German OR Italian languages are considered as an advantage.

Required Technical and Professional Expertise



  • 5+ years of experience as a Program or Project Manager, managing large complex projects in a high-tech development environment with multi-functional teams

  • A proven track record of successfully implementing software or web development projects using agile and combination agile/waterfall methodologies

  • Strong interpersonal skills including mentoring and team building

  • Strong analytical, planning, and organizational skills with an ability to manage competing demands

  • Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects

  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level

  • Ability to identify and influence key stakeholders

  • Critical thinking, curiosity, and knowledge of technology solutions

  • Experience developing and delivering presentations and deliverables to clients

  • Fluent in English and German OR Italian would be preferred



Preferred Technical and Professional Expertise



  • Experience working on government and/or change management programs

  • Experience working on Healthcare and Social Services projects

  • Experience working at a strategy, change management or IT consulting firm

  • Experience working in a multi-disciplinary team of client and project resources to define, develop and deliver complex solutions

  • PMI PMP or equivalent

  • Masters degree, BS or BA

  • Agile Project Management tools such as Jira, Rational Team Concert or similar


About Business Unit

About Business Unit

IBM Watson Health is pioneering a new partnership between humanity and technology with the goal of transforming global health and revolutionizing many aspects of the medical and pharmaceutical industries, as well as government sectors. We aspire to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and artificial intelligence insights.


Your Life @ IBM

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.


Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.


It’s time to define your career.


About IBM

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location Statement

Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.


Being You @ IBM

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Key Job Details





    • Country/Region:CH

    • State:MULTIPLE

    • City:Multiple Cities

    • Category:Project Executive

    • Required Education:None

    • Position Type:Professional

    • Employment Type:Full-Time

    • Contract Type:Regular

    • Company:(0131) IBM Schweiz AG – IBM Suisse SA – IBM Svizzera SA – IBM Switzerland Ltd

    • Req ID:402935BR

    • Travel Required:Up to 75% or 4 days a week (home on weekends – based on project requirements)



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