Job Detail

Your field of responsibility

We are offering a challenging opportunity as a Front Support Specialist for international clients located around the globe. This is a unique chance to act as a point of contact for the front organization with regards to payments, credit cards, CS invest and online banking enquires. You would be responsible for checking the formalities and activating /modifying/ terminating products in the systems. Support and troubleshooting on complex cases in close cooperation with involved interfaces. Opportunities to improve on processes and tools via interaction with different project teams etc. This would be an important intermediary position between the front organization and back office to provide the best possible solutions. 

Your future colleagues

Join a highly motivated team of Basic Banking Services specialists. You will offer our support for the whole IWM Front Office colleagues. This is an excellent platform for personal and professional development within a highly committed and collaborative team in an international and fast-paced environment. If you consistently strive to learn, seek new technologies to redesign, improve existing processes and achieve efficiencies, we are the match for your ambition. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values. 

Your skills and experience

Front Support Specialist 

• Ideally a first experience in a role as a front supporter of equivalent in a banking / finance institution 


• Experience within a financial area


• Attention to details and ability to work on multiple topics at one time 


• A solution driven mind set paired with flexibility, dedication and self-motivation 


• Fluent written and verbal communication skills in German and English, any other language skills would be an asset


• Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work 

*LI-CSJOB*
Mr. M. Lillywhite  would be delighted to receive your application.
Please apply via our career portal.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.