Senior Operations Business Analyst, Activities
At Expedia Group, we believe that Travel is a force for good and we exist to strengthen connections, broaden horizons, and bridge divides. We are passionate about using Data and Analytics to build an outstanding travel experience and bring the world within reach.
The Travel Partner Group Analytics and Data Science team is passionate about influencing, recommending, and supporting Expedia Group’s supply executive leadership teams in global and regional pivotal initiatives. Your passion for up-leveling data and insights is defined as a critical strategy for the team!
As a Senior Operations Business Analyst, you will be responsible for building data visualizations, reporting on trends and performing analysis to provide insights and recommendations on our trading and operational health touching thousands of partners and millions of travelers every month. You will be working closely with Account Management Leadership, Supply Analytics, Strategy, Retail, and Product stakeholders to provide feedback, improve our reporting/dashboards and user experience to enable sound decision making.
This is an opportunity to be a part of a fun and data-led company, and partner with global teams, covering Activities and Ground Transportation, to design inspiring and impactful business operational reporting, powered by quantitative insight.
We have a strong team of analysts and data scientists, our work is highly sought-after, and our impact on the business is tremendous. If you are excited to use data to tell compelling stories to our leaders, we want to hear from you!
What you’ll do:
You’ll be the main point of contact for all reporting touching our daily operations in Activities and Ground Transportation
Maintain, consolidate, and enrich current reports/dashboards to visualize data analysis and insights
Support ongoing needs for operational reporting, and day-to-day needs that impact our Account Management teams, our partners and travelers
Support data migrations, which translates to moving reports from one tool (e.g. Qlickview) to another (e.g. Tableau/Looker), updating links, and ratifying and consolidating existing reports
Helping to identify, prioritize, and drive operational improvements
Frame business challenges as an analytics problem and concrete set of analytical tasks
Connect with and influence stakeholders and leadership teams
Manage stakeholders with frequent communication, expectation management, meeting deadlines and the backlog
Extract data from multiple data sources and combine them into the required datasets for operational reporting
Who you are:
Keen problem-solver exhibiting intellectual curiosity, attention to detail, and focus on generating impactful business insights
Interest in building business knowledge in hospitality industry
Able to write functional SQL queries
Familiar with creating data visualizations and comfortable working in programs like Tableau
Statistics familiarity or background
Background in R, Python or equivalents is a strong plus
Can-do attitude and self-motivation. Passionate about the outcome, can work independently and within a team
Good communicator, capable of translating technical language into business terms
Open to coaching on new techniques and technologies. Passion to share knowledge with our growing analytics community
*LI-NL1
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. APPLY NOWJoin us as we look for outstanding talent to help us power global travel for everyone, everywhere.
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