Job Detail

Customer Support Engineer

Inseriert am: 25.05.2021
Kundendienst / Verkauf & Marketing

Customer Support Engineer


Our Customer Technical Support department has an immediate opening for a Customer Support Engineer.


Your place of work:Stans, Schweiz


What you do:



  • Providing high quality solutions on trainer aircraft technical and operation issues raised by customers

  • Acting as primary point of contact on technical, publication and operational queries

  • Working with other involved departments as well as suppliers and vendors

  • Creating Fatigue Analysis and Engine Condition Trend Monitoring reports for Pilatus Trainer Aircraft

  • Representing Pilatus at customer meetings and supporting the liaison office


What you bring:



  • Engineering degree (BSc and MSc or equivalent) or technician qualification with strong technical background across all aspects of aircraft systems

  • Experience in the aerospace industry; customer liaison experience is advantageous

  • Fluent in written and spoken English with very good writing skills (Level C1 and above)

  • Ability to understand complex requirements and be pro-active in finding solutions

  • High level of social competence especially in dealing with foreign cultures

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Fly with us

We look forward to your online application

Your contact

Patrick Hensler
Human Resources Manager
Phone: +41 41 619 63 01

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