Bei Bristol Myers Squibb lassen wir uns von einer einzigen Vision inspirieren - die Veränderung des Lebens von Patienten durch Wissenschaft. In den Bereichen Onkologie, Hämatologie, Immunologie und Herz-Kreislauf-Erkrankungen - und eine der vielfältigsten und vielversprechendsten Pipelines der Branche - trägt jeder unserer leidenschaftlichen Kollegen zu Innovationen bei, die bedeutende Veränderungen vorantreiben. Wir verleihen jeder Therapie, für die wir Pionierarbeit leisten, eine menschliche Note. Kommen Sie zu Bristol Myers Squibb und machen Sie einen Unterschied. The Senior Manager Patient Operations Apheresis is accountable to manage onboarding and ongoing performance of Apheresis Centers used for Celgene Clinical and Commercial Chimeric Antigen Receptor (CAR) T-cell Therapies. This role will serve as the technical operations single point of contact for Apheresis Centers located within the designated region of Europe and may require management of contract employees. This role is regionally based out of home or at corporate office to service designated regions of Europe (Switzerland, Germany, others as assigned). Regional travel up to 75% of time within Europe may be required. Responsibilities : Develop and foster relationships with Apheresis Center Staff for assigned region. Work with Clinical and Commercial CAR-T teams to establish the apheresis collection footprint to support the clinical trial and commercial site plans for assigned region. Coordinate with internal teams and collection site staff to ensure all collection site onboarding activities are successfully completed and sites are prepared to perform collections for Celgene within the required timelines. Communicate collection site onboarding status to Clinical and Commercial teams and develop and execute mitigation plans for any delayed timelines. Perform technical site assessments and train collection center staff on Celgene collection requirements and attend site audits as required Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers. Work with Quality Assurance and other internal business partners to monitor and assess vendor performance and capacity after site launch. Manage rollout of process changes to assigned sites. Collect VOC (voice of customer) and VOB (voice of business) feedback used for continuous operations improvement Collect and enter data into electronic data management systems Represent the department on cross-functional project teams, as requested. Comply with applicable SOP's and regulations. Skill and Knowledge Requirements: Advanced degree in the Life Sciences or Engineering (e.g. Pharm D, NP, PA, Biomedical Engineer) Experience working in Apheresis, Cellular Therapy or Stem Cell Transplant programs Required Undergraduate Degree in Life Sciences or Engineering (Registered Nurse, Biomedical Engineer) Required Minimum 4 years of experience in a regulated environment either hospital or pharmaceutical/biotech Prior customer-facing role in pharmaceutical/biotech industry Experience working with critical raw material suppliers or contract manufacturing organizations Ability to rapidly solve problems and deal with organizational complexity Ability to prioritize and complete work with sense of urgency based on criticality Medical, scientific and clinical knowledge Knowledge of applicable regulations and standards High attention to detail skills High organization skills with ability to multi-task several tasks in parallel Required written and verbal fluency in German and English language Regional travel up to 75% of time within Europe may be required. Wir setzen uns auf der ganzen Welt leidenschaftlich dafür ein, das Leben von Patienten mit schweren Krankheiten zu beeinflussen. Unsere gemeinsamen Werte Leidenschaft, Innovation, Dringlichkeit, Verantwortlichkeit, Inklusion und Integrität befähigen uns, unsere individuellen Talente und unterschiedlichen Perspektiven in einer integrativen Kultur einzusetzen und bringen das höchste Potenzial jedes unserer Kollegen hervor. Bristol Myers Squibb weiß um die Bedeutung von Balance und Flexibilität im Arbeitsumfeld. Wir bieten daher eine Vielzahl von attraktiven Benefits, Dienstleistungen und Programmen an, die unseren Mitarbeitern die Ressourcen bieten, ihre Ziele sowohl bei der Arbeit als auch in ihrem Privatleben zu verfolgen.