Job Detail

Your field of responsibility

• A dynamic and collaborative working environment as an L2 IT Support Analyst within our team in Operations IT.


• A role providing second level (L2) technical production support in the back office division that hosts multiple business processing applications, both in-house and vendor developed software platforms. These business applications process trades and their lifecycle, settlements, payment and client confirmations for various OTC Interest Rate Derivatives, Options, Credit and Equity de-rivatives.


• A highly responsible position which takes on the daily monitoring of user queries, investigation of issues and providing timely response to internal CS business users, proactively seeking to minimize potential application support problems through root cause analysis and monitoring


• A high-touch, technical deep-dive and hands-on support position requiring the investigation and debugging of logs and where required, source code to find bugs and issues to be fixed by de-velopment teams.


• An opportunity to work with technologies such as Kafka, Springboot, SPLUNK, IBM MQ, Con-trol-M, and AppDynamics.

Your skills and experience

• A university degree in Computer Science or Information Technology.


• 1 – 2 years combined IT experience in application support. Financial industry or equivalent expe-rience will be an added advantage.


• Competency in writing SQL queries (Oracle, Sybase or DB2), Unix commands and debugging procedures/functions with recent hands-on experience.


• Software development (C++, Java, .Net, Perl, Python or any other programming language) expe-rience is advantageous. This can be from a professional capacity as well as from an educational capacity for candidates with less work experience (projects, work experience, courses etc.)


• Familiarity with ITIL framework, Kafka, Springboot, SPLUNK, IBM MQ, Control-M, and AppDy-namics is an advantage.


• Excellent debugging, problem solving and analytical skills in supporting software applications.


• Fast learner, team player and positive work attitude and possess good oral and written communi-cation skills. Take ownership and accountability.


• The ability to work well under pressure and having the flexibility/willingness to resolve issues re-quiring overtime and weekend work.

*LI-CSJOB*

Mr. N. Scialom would be delighted to receive your application.
Please apply via our career portal.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive ad-vantage in the global marketplace and drives our success.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.