Bank J. Safra Sarasin Ltd is a leading sustainable private bank, offering all the advantages of the Swiss banking environment together with dynamic and personalised advisory services focusing on opportunities in international financial markets. The Bank provides a high level of services and expertise when acting as investment advisor and asset manager for private and institutional clients. Financial strength, excellent client services and outstanding quality are therefore key elements of its corporate philosophy. J. Safra Sarasin’s most valuable capital is its employees. They are essential to the success of the organisation, now and in the future. Their technical expertise, professional qualifications and social skills are highly valued by the Group’s clients, management and business partners. The success of J. Safra Sarasin depends on the enthusiasm and commitment of every one of its employees worldwide.DivisionChief Operating Officer Function/PositionSenior Process Excellence Leader (Ref. 0980)LocationZurich or BaselFunction/Position objectivesBank J. Safra Sarasin is seeking to extend their global process excellence (PEX) team. This team targets to improve performance of the Bank’s core processes by utilizing best-of-breed improvement methodologies and by leveraging technology. In this senior position you will have a regular exposure to C-level management. The PEX team is part of the central “Business Development and Support” department, originator of all major change-the-bank initiatives.Responsibilities
Identify opportunities with potential to significantly improve performance of the global operations processes (e.g. central file, payments, trade support, custody services, reconciliation)
Lead and own multi-disciplinary process improvement initiatives, typically with a complete front-to-back scope from the idea phase to final implementation
Shaping a vision of future process performance, drafting plans and mobilizing stakeholders to pursue execution
Align solutions with our international locations to ensure process improvements are standardized and can be applied globally across the group
Collaborate with functional experts (across departments) to identify root causes and opportunities, and balance requirements of stakeholders to design the best process for the bank
In case of technology enhancements write specifications/requirements, ensure testing, training, and communication to stakeholders
Drive change and monitor process performance after implementation
Profiles
University/higher education degree. At least 8 years’ experience within the financial sector, preferably Private Banking
Significant experience in streamlining and automatizing operations processes (e.g. central file, payments, trade support, custody services, reconciliation)
Expected to have a qualified opinion, and lead key PEX principles by example. High intrinsic motivation, ability to energize and mobilize others for the cause
T-profile: broad know how of private banking processes and products, good conceptual and analytical skills coupled with pragmatic problem solving skills and hands-on implementation attitude
Experience in applying methodologies like Lean, Six Sigma and overall project management methods
Experience in business analysis and writing IT specifications; experience with Avaloq Core Banking system desired
Experience in applying methodologies like Lean, Six Sigma and overall project management methods
Excellent verbal and writing skills in English and German, French is a plus
