Job Detail

Infrastructure Delivery Manager

Inseriert am: 23.03.2021
EPAM is committed to providing our global team of more than 41,150 EPAMers with inspiring careers from day one. EPAMers think creatively and lead with passion and honesty. Our people are the source of our success. We value collaboration, work in partnership with our customers, and strive for the highest standards of excellence. In today’s market conditions, we’re supporting operations for hundreds of clients around the world remotely. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.




DESCRIPTION

We are looking for highly competent Infrastructure Delivery Manager to strengthen our Infrastructure Delivery unit.



The role will be to oversee management and EPAM clients’ relationships. The Infrastructure Delivery Manager is accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.



You are bringing delivery expertise and theoretical knowledge from infrastructure solutions and IT operation, working alongside global engineering teams who are passionate about what they do, and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver embodying and driving a culture of continuous improvement.



This position requires travel within Europe up to 50% of the working time.

Responsibilities



  • Own end to end solution delivery on the assigned account(s)

  • Assure governance of processes in delivery management and production as per selected delivery model

  • For the top management and client - act as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp downs, etc

  • Take responsibility over resources needed for delivery - assure sound skills and seniority staffing according to the delivery roadmap

  • Accountable for the technical leadership regarding the delivery. Ensuring a sound and future proof architecture is planned and the implementation meets the technical quality standards

  • Coordinate between multiple disciplines, external/internal stakeholder

  • Establish and manage long-term partnerships with the client(s)

  • Addresses client(s) issues and identifies and manages engagement risks

  • Co-ordinate the preparation of customer proposals and statements of work

  • Ensure that projects are delivered in line with EPAM process and methodologies

  • Well versed in different delivery models, with focus on agile approaches

  • Make sure that the customer executes their responsibilities on the engagements

  • Builds up delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully implement projects

  • Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle

  • Measure and improve delivery productivity

  • Support sales activities: participate in bid process, providing technical and management expertise to win bids

  • Help mentoring and coaching other delivery managers; Actively contributing in EPAM wide delivery management community


Requirements



  • We expect the candidates to have most of these skills or the willingness to learn others:

    • 8+ years of hands-on infrastructure and/or IT operation experience with at least 3+ years in IT project management

    • BS ME/EE/CE degree or equivalent

    • Technology project management experience

    • Leadership, Communication, and influence

    • Agile way of working

    • Problem solver

    • Ability to view bigger picture

    • Experience with Full stack development

    • Ability to find gray areas, and navigate vagueness

    • Team player and mentor

    • Fluent English



Nice to have



  • Certification by OGC (ITIL) or ISACA(COBIT)

  • Certification by Microsoft, AWS or Google for cloud solution architecture

  • Experience with continuous integration and continuous delivery

  • Public exposure (articles, talks, workshops)


We offer



  • Competitive compensation depending on experience and skills

  • Knowledge-sharing across EPAM's global Tech Communities

  • Unlimited access to LinkedIn learning solutions

  • Relocation support as per EPAM relocation policies

  • EPAM Community with regular corporate and social events

  • Career growth, performance and compensation reviews


Additional



  • Please note that any offers will be subject to appropriate background checks

  • We do not accept CVs from recruiting or staffing agencies

Details