Location: Geneva 6, GE, Switzerland
Date Posted: May 10, 2021
Closing Date: May 11, 2021
Description
JOB PURPOSE: To serve as a senior consultant at Caterpillar and subject matter expert in a specialized parts and service marketing field or specialty area where decisions and recommendations are made for strategic advantage and contribute to Percent of Parts Sales for Caterpillar branded parts growth. This position will be focusing on supporting dealers on Self Service Options _SSO dealer support in EAME region.
JOB DUTIES: As a Senior Parts and Service Marketing Consultant, focused on SSO Development and deployment you will serve as the expert responsible for the development and execution of SSO initiatives to drive profitable parts and service revenue and POPS growth. The role of this assignment is that of an individual contributor who has established a reputation as an expert in a specific parts and service marketing field. Assignments/projects are complex and strategic in nature.
Leadership skills and the ability to sell ideas are fully developed. As an individual performer or as the project leader of a generally small group/task force of technical or marketing people a reputation as an expert begins to develop. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Proven leadership in innovation of new or improved ideas/processes is key to this role, along with the execution to the market.
Work across various functional business units to achieve parts objectives and work with global partners along with districts, dealers and customers to implement parts marketing activities and drive parts growth.
Duties may include:
•Lead teams and training for Self Services Options
Implement SSO GTM with dealers
•Mentor team members within broader Parts & Service organization
•Drive POPS growth through development of products and programs
•Delivering new products and programs globally or regionally
•Gathering and providing VOC and VOD to the engineering, manufacturing, purchasing, pricing and logistics teams
•Developing, Coordinating and Presenting Training materials to various audiences
•Works along with senior management in planning major programs and objectives for the Division
•Forecasting/Business Planning
•Drive Promotional Strategy / coordination
•Competitive Analysis
•Segmenting, targeting and positioning market opportunities to gain market share
•Managing Parts Variance
•Brand Advocate for Caterpillar branded parts
•Partner with industry groups to align strategies
Generally requires extensive travel to understand regional or worldwide business conditions. Incumbent has previous expertise within government agencies, national associations, dealers and/or customer groups.
BACKGROUND & EXPERIENCE
REQUIRED QUALIFICATIONS:
•College degree or equivalent marketing/product experience.
•9-12 years of specific industry, product and/or field experience. Or equivalent experience
•Candidate must demonstrate Caterpillar’s values of Integrity, Commitment, Excellence and Teamwork
•Ability to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of equipment application, new technology and distribution methods.
•Self-starter and team player
•Strong communication, presentation and training skills
•Proficiency in data analysis
•Accomplished in the use of business tools for communicating ideas
•Strong project management skills
DESIRED QUALIFICATIONS:
•Broad business background, specific long-term product or industry knowledge and excellent communication skills.
•Ability to build strong relationships with various stakeholders at all levels
•Previous 6 Sigma Black Belt or project management experience
Additional Information
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
At Caterpillar we embrace and promote diversity, we encourage our people to be themselves, this is a place where we succeed on merit.
Please do not hesitate to apply if you feel you have the relevant skills and experience for the role.
Caterpillar is an Equal Opportunity Employer (EEO).
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