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IT 1st Line Support, temporary, asap, until 31.12.2021 or longer

Inseriert am: 13.04.2021




































Vacancy Name IT 1st Line Support, temporary, asap, until 31.12.2021 or longer
Location City Thalwil
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About u-blox u-blox (SIX:UBXN) is a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Their smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, u blox is uniquely positioned to empower its customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Thalwil, Switzerland, the company is globally present with offices in Europe, Asia, and the USA. (www.u-blox.com)
Job Description




In this role you shall be a member of the global first line support of our IT team.You will be providing IT-Support and improving the systems and IT processes in Thalwil and throughout all u-blox sites. u-blox’s IT team operates in 11 countries worldwide. This is an excellent opportunity to join a growing international company and develop your skills as an IT professional.

Your responsibilities:

  • First line support for end users

  • Coordinating and forwarding tickets to other teams

  • Rapidly establishing a good working relationship with users

  • Create and update system documentation

  • Installing and configuring computer hardware, operating systems, and applications

  • Monitoring and maintaining computer systems and networks

  • Troubleshooting system and network problems, diagnosing, and solving hardware/software faults

  • Supporting the roll-out and changes of new and existing applications

  • Testing and evaluating new software and changes in existing software

  • Update system using current available technologies and antivirus

  • Manage purchasing of IT-related items

  • Provide IT training to the end user

Your skills and experience:

  • Technical support experience of Microsoft Desktop environments

  • Experience upgrading and fixing hardware issues on Desktops and Laptops

  • Good team player attitude and necessary inter-personnel skills to provide a good internal customer service

  • Strong problem solving and troubleshooting skills

  • Linux knowledge is a plus

  • Understanding of TCP/IP networking

  • Hands-on Experience on hardware maintenance

  • Excellent German and English communication skills, both verbal and written

  • Experience on multinational organizations would be a plus

Our Offer:

We offer a challenging position within an international work environment in a successful company. You will be working with a motivated team in an exciting technology. Our employment conditions are attractive with excellent social benefits.

What are your perks?

  • A multicultural and international company with over 50 different nationalities

  • Project-based activities working with colleagues distributed across the globe

  • A start-up and innovation mindset while in the process of scaling-up processes and efficiencies

  • Nice location on the Zurich lake side, 15 min away from Zurich with public transport

  • Sport activities, “Friday beers”, barbecue, and an amazing roof terrace

  • Between 25 and 30 days of vacation a year, employee insurance contribution taken over by employer and additional contribution from the company to the pension fund, participation to public transport costs.

Learn more about u-blox and its mission by watching this video !
We see diversity as a strength and promote a culture of inclusion among our employees. Our varied backgrounds, ideas and experiences are critical to our success. We strive to become a strong learning organization and are committed to provide our employees with equal opportunities regardless of differences such as gender, race, ethnicity, generations, belief.
 
Applications Close Date
Contact Are you interested in this challenging position within an international work environment in a successful company? Apply now! You will be working with a motivated team in an exciting technology.

We are looking forward to receiving your application.

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