Job Detail

Senior Services Architect

Inseriert am: 02.04.2021
JOB DESCRIPTION

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.


The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.  


Want to be a part of our team?


Working at NTT



  • Support of the NTT sales team and clients to pitch, position, design and sell NTT services portfolio (from break & fix, support up to managed services)


  • Translating of NTT services into client business outcomes


  • Design of the individual services based on client needs, preparation of the services proposals and presenting them to the clients incl. development of transition plans


  • Participation and/or lead in the analysis, scope of work determination and services pricing models of RFP/RFI’s in a commercially competitive manner whilst managing risk


  • Work closely with Transition and Deployment team to implement the correct process for each account transition


  • Supporting and maintaining of the existing NTT’s services clients. Establishing positive relationships with the client key (services) stakeholders and engaging with them on a regular basis


  • Work with the Vendor Management / GTM team to identify new or existing vendors to deliver all or part of the service solution


  • Understanding of the Swiss services market and main competitors resp. contribution to the development of NTT’s services portfolio. Selection of optimal services solutions to meet ongoing client needs within the NTT offering or to build a specific value proposition for the client


  • Acting as an interface with the regional & global product owners



What will make you a good fit for the role?



  • 7+ years experience in three or more IT solution disciplines including technical architecture, IS/IT consulting, network management, application development


  • 3+ years experience with design, calculation and positioning of services


  • Certified on and/or expertise working with multiple, diverse technologies, services and processing environments 


  • Master’s degree in computer science, system analysis or a related study, or equivalent experience.


  • Strong presales business-oriented skills in order to support autonomously sales organisation


  • Consulting capabilities in the IS/IT services area


  • Knowledge and understanding of ICT services market in Switzerland


  • Understanding of the technologies such as networking, collaboration and security (additional plus)


  • Proven ability to support Agile project teams by providing advice and guidance on opportunities, impact, and risks


  • Experience working in and/or managing advisory councils, industry user groups, and key technology partners (vendors, Account Managers, Product Managers, Lab advocates and Executives).


  • Experience with Cisco/Meraki technologies


  • Excellent understanding of application development methodologies & architectural modelling.


  • Ability to translate future-state business capabilities and requirements into services architecture requirements.


  • Ability to understand the long-term ("big picture") and short-term perspectives of situations


  • Strong experience with effective communication at different levels in the organization in English & German. French language is a plus


  • Innovator while having an analytical thinking


  • Capable of influencing with integrity


  • Active behavior and positive personality able to excite the clients


  • Ability to manage assigned work processes, urgent and complex tasks simultaneously in high-pressure situations


  • Strong team player


  • Interpersonal skills with the ability to establish positive working relationships 


  • ITIL Foundation Certification (V3) 



Join our growing global team and accelerate your career with us. Apply today.


Equal opportunity employer


NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.