ON THE BALL?
To support our Tournaments & Events Division, FIFA is looking to recruit a solution-oriented and communicative person as a Senior Process Integration Manager.
Your duties
• Leading the product management, conceptualization and gathering of end-user requirements, system architecture and UX design for FIFA’s Event Platform Programme Ecosystem, and in particular the EP Core Module
• Working with the Business-side coordinator on ensuring user needs are captured and managing the process of translating these into features and capabilities to be built by the development teams
• Managing the overall EP Core Module relationships and governance among clients (principally the FIFA T&E World Cups team with the Business-side coordinator), IT, implementation partners and consultants, all while keeping the project aligned strategically within the broader frame of the FIFA Event Platform Programme Ecosystem
• Making proposals on functionality opportunities for the EP Core Module, be this through the bespoke build, integration of other Event Platform Programme Modules or COTS solutions
• Implementing said scope in line with end-user expectations
• Coordinating with IT Product Managers, developing teams and implementing contractors who deliver the assigned Modules
• Proactively identifying opportunities, for the approval of T&E Business Solutions, for improvement and enhancement and designing proposals for new processes, including build/buy recommendations.
• Working with UX resources on conceptualizing process maps, UX/UI concepts and designs
• Conducting meetings and presentations to propose integration enhancements and client experience improvements
• Maintaining a positive and results-focused relationship with colleagues across the organization and in particular the Event IT team
• Ensuring that improvements are accurately captured as business requirements by liaising closely with the Group Leader
• Any other tasks as mandated by the Head or Group Leader
• Producing analyses and reports as needed
Our requirements
• A bachelor’s degree in business, computer science, engineering or related field
• A minimum of 3 years’ experience in managing user requirements, product management and system design
• Experience with bespoke development projects on Microsoft Azure
• MBA or Business Analysis degree
• Experience with client-centric design principles
• Experience with developing system architecture
• Knowledge of UX/UI design tools, system design and software development concepts
• FIGMA and Miro experience is a plus
• The ability to maintain effective horizontal relationships
• Excellent communication and presentation skills
• Fluent in English, any other of the FIFA languages is an advantage (German, French or Spanish)
• Consultative approach
You can expect a highly motivated and helpful team working in a dynamic multicultural environment. If you have the necessary qualifications and are keen to work for an international organisation, please click “apply here” and submit your application in English (motivation letter, CV, diplomas and reference letters).
Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich
FIFA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to gender, ethnic, racial or social origin, colour, religion, belief, sexual orientation, age, disability, or on any other grounds.
Only direct applications via our applicant tracking system will be considered (no agencies or applications via email/post please).