Job Detail

We are currently looking for a Field Service Technician in the North-East Region of Switzerland to join our team on client’s side. The role requires flexibility for occasional business trips within Switzerland.

Major Accountabilities:

• Supporting users at the customer's site - technical field support


• Ensuring smooth IT operations (LAN, WLAN, Internet, e-mail, VPN, telephone, printer, etc.)


• Fault analysis, troubleshooting and documentation in the ticketing system


• Documentation and further development of processes


• Delivery and connection of the HW as well as instruction of the users (HW, Windows)


• Onsite support in the hosting / network area (cooperation with remote team)

Skills and Requirements:

• Completed training as an IT specialist or comparable qualification, alternatively also lateral entrants with appropriate further training and professional experience


• Very good knowledge of the current Win7 operating system as well as the current office applications and network technologies


• Class B driving license (company vehicle is provided)


• Experience in dealing with IT ticket systems


• Independent, structured way of working as well as flexibility and commitment


• Customer friendliness, service-oriented and teamwork


• Business fluency in English and German (spoken and written), French language skills are a plus

We offer:

• Broad range of activities, tasks and projects


• Further development and professional advancement


• Friendly and international working environment 


• Competitive salary and various benefits