Job Detail

Your field of responsibility

• Working across functions to define and agree minimum standards


• Analyzing user data from priority payment applications; identifying payment users and defining opportunities to reconfigure/improve privileges (i.e. align to the agreed standard)


• Document required application changes and work with Application owners to implement


• Work with Business Process & Application Owners to define and implement role based profiles


• Main focus initially is supporting Swiss Universal Bank, but scope could also include supporting other divisions


• Assist with delivery of other related workpackages that enhance payment user security and controls around payment user access (e.g. external Portals)


• A department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global Conduct and Ethics Standards.

Your Future Colleagues

Group Operations carries out high-quality and efficient banking services to clients across the Business divisions ensuring an excellent execution of millions of transactions daily. We operate globally in four regions – 'Switzerland', 'APAC', 'Americas' and 'UK Entities, Wroclaw & Dublin'. We apply a continual focus on improving productivity and efficiency while seeking new and innovative ways to support clients' changing needs.
The Payments Control and Enhancements Program (PCEP) was established to reduce payments risk and provide a more comprehensive thinking and framework to payments management and processing within the bank. As a multi-year Top Program with executive sponsorship, PCEP’s four key objectives are to reduce the risk of erroneous payments leaving the bank; ensure payment capabilities are resilient and secure; enhance payments control framework; and assess end of service life issues in payment applications
The programme impacts many CS divisions including COO, IB, SUB, IWM, PB APAC, HR and CFO. There is a need for standards around payment user access. A new work-stream has been formed to simplify payment user privileges, create role based profiles, and coordinate activities that will improve security around payment user access.

Your skills and experience

• Motivating change with resilience and adaptability - The ability to navigate a way forward through uncertainty and ambiguity with a positive mentality, embracing change


• Analytical approach - A logical approach to problem solving, making rational decisions based on analysis of data from a wide range of sources


• Creating a collaborative open culture – Effective collaboration across organisational boundaries; actively encouraging inclusivity and diversity and facilitating open communication between teams


• Managing risk – Demonstrated experience in evaluating risk likelihood and impact; taking into account all risk factors to balance risk, service and cost when communicating risk implications and contingency plans


• Critical thinking – A strategic, creative approach, proactively seeking opportunities to drive continuous improvement and change


• Delivering business value and productivity – Taking accountability for organising and delivering work to maximize business value for clients and partners, establishing what can be delivered and viability of solutions


• Relationship building – Strong, adaptable relationship building skills across colleagues, stakeholders and external partners at all levels


• Influencing and presenting information – Effective communication and presentation skills with the ability to present complex information in an understandable, relevant and engaging way


• Leading, motivating and empowering – A ‘leading by example’ approach, understanding the needs of different team members and groups and adapting your style to effectively motivate; delegate responsibility and empower others


• Aligning and developing talent – Focus on actively and creatively aligning team members based on strengths, hiring the right skills with a view to building a diverse organization and rewarding and retaining key talent


• Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work. This should be further elaborated on in your application.


• Strong analysis & requirement gathering skills required


• Experience of working in agile environment


• Existing experience of payments processing desirable


• Knowledge Credit Suisse Operations functions desirable


• Ability to coordinate across functions and drive delivery


• Ability to concisely present data and recommended actions

*LI-CSJOB*

Mr. F. Golde would be delighted to receive your application. 

Please apply via our Career Portal.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.