Job Description
Our Sales Team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Our Oncology Team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.
We have been awarded “Top Employer 2021” for Switzerland for the 9th year in a row and the second most admired company in the pharmaceutical category for 2021 by FORTUNE magazine.
As a new addition to our our Oncology Sales Team in central Switzerland (Basel, Aargau, Bern, Solothurn and Lucerne) and reporting to the Sales Associate Director, we are looking for a field-based Customer Engagement Specialist (m/f/d) (Full-time, indefinite).
On this position you will represent our Company’s Oncology Business Line as the Market Leader in the immune-oncology segment in Switzerland.
THE PRIMARY ACTIVITIES INCLUDE BUT ARE NOT LIMITED TO:
Achieve ambitious sales and market share targets according to the communicated incentive plan
Independent planning of visits according to the given customer segmentation (A/B/C) and visit frequency in accordance with Our Company’s Sales force effectiveness, defined in the objectives
Deliver individual sales and customer centric activities by using the specific brick analysis and reporting actively the commercial development on a monthly base to the Sales Manager
Care, maintain and expand the customer base of Oncology and buyer in Practices, Public Hospitals and Private Clinics
Ensure a competent, professional and timely product support including handling of customer objections
Maintain and build strong relationships with the targeted customer group through Consultation, Advice and Events and establish a territory KOL developing plan in order to influence territory sales actively.
Manage personal sales budget and operating expense budget to achieve Brand Growth by initiating sales generating initiatives in close collaboration with Marketing and according to Our Company’s compliance requirements and guidelines
Effective administration of territory business including, maintenance of record systems, daily communication with administrative systems and timely processing of territory business expenses
Effective communication with territory colleagues and relevant members of other teams (eg. other business units, Marketing, etc.) in order to understand, drive and maximize territory results
Provide Strategic and Marketing Intelligence input to facilitate effective brand, sales - and budget planning
Participate in national and international meetings/congresses as well as educational events and training courses. Regular and independent self-studying to meet actual market needs
Communicate and discuss actively the training needs to the manager
Report any complaint (e.g., Adverse Event or Quality complaint) within 24h from the receipt to the Regulatory Affairs department in accordance to the valid local SOPs
QUALIFICATIONS:
Technical Skills:
Life Science Degree or educated Degree in a relevant discipline
Ideally, paramedic/nursing qualification or country relevant medical sales accreditation (SHQA)
Minimum of 2-3 years sales experience in pharmaceutical environment with a proven, successful selling track record
Knowledge of pharma industry and its changing environment, preferably in oncology and/or Hospital specialty
Sales experience in the Swiss pharmaceutical market is necessary
Demonstrable high achiever in same or other relevant fields
Native level fluency in German as well as advanced knowledge in English are required
Personal competencies:
We consider your personal skills and desire to learn to be very important, which is why we will support you and will offer plenty of opportunities to upgrade your technical skills. We continuously invest in our employees’ personal development and offer an excellent work-life balance. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.
Excellent ability to multi-task, flexibility and high self-organizational skills
Assertive, sociable and independent
Result-oriented
Excellent communication and stakeholder management skills
Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide. Our company will inspire you to aim high with your ambition…where you can build bridges all over the world…where you can power ideas that drive change…and where you will act fast and drive results for our customers and patients. Power your future and join our team!
THE COMPANY…
Our company has had a presence in Switzerland since 1963. With a regional office and manufacturing/packaging facility, Lucerne is considered the center of operations. Approximately 1,000 people work collaboratively at the four Lucerne locations (Weystrasse, Citybay, Schachen and Kriens). A fifth location has been recently established in Zurich, aimed at accelerating the development and commercialization of many of our company’s medicines and vaccines, which supports our mission to save and improve lives around the world. The new location has a target date of 2021 for operational readiness.
We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” showing the company’s commitment to our employees and the community around us.
The Switzerland Head Office of MSD Merck Sharp & Dohme AG is based in Lucerne's city centre. Located in the heart of the city, employees work collaboratively across many departments including commercial, market access, medical affairs, clinical research, regulatory affairs, and policy & communications.
WHO WE ARE …
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
WHAT WE LOOK FOR …
In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.
INVENT.
IMPACT.
INSPIRE.
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Shift:
Valid Driving License:
YesHazardous Material(s):
Number of Openings:
1Requisition ID:R101363