Apply now »Reference Code:  29396

CRM Project Manager

Geneva / Plan-les-Ouates, GE, CH

Permanent      

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

« Always do better than necessary » is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before!

 

Have you ever thought about becoming a member of the Piaget Family? 

 

If you are:

• Resilient, proactive, autonomous, and organized


• Good at managing projects & solving issues


• A good team player who likes to work on several projects within cross-functional teams


• Business, results, and Client oriented

 

Then you must be the right talent to join our Digital team as CRM Project Manager!

 

You will make an impact by:

• Partnering with Senior Management to define the CRM strategy and key client activations in order to improve client relational programs with new touchpoints


• Collaborating with the e-commerce, digital and communication teams to implement the e-CRM strategy


• Being a key HQ contact for all issues related to CRM: segmentation, activation, analysis…


• Developing and implementing tools, processes and projects to answer local/HQ expectations


• Driving performance of CRM actions


• Coordinating the implementation of the CRM customer journey into Salesforce


• Monitoring and optimizing data quality, quantity as well as CRM KPIs


• Providing answers and insights on requests from Top Management, Marketing and markets


• Training market users and coordinating testing sessions


• Running competitive analysis on tools and CRM practices

 

Your exceptional skills we are looking for:

• You possess a proven previous experience in CRM (4-5 years minimum) – a market experience would be appreciated


• You hold a Bachelor’s/master’s degree (Business or Engineering)


• Having an experience with Salesforce would be a strong asset


• You are a strong team player and like to collaborate with multiple stakeholders and are able to manage priorities


• You are used to work in fast-paced and changing environment


• You have strong business, clients and results orientation


• You have a can-do attitude and are effective in managing projects


• You are innovative, entrepreneur-minded, constructive and like to find solutions


• You speak fluent English and French 

 

Still wondering why you should apply?

• Our friendly, open-minded and talented team looks forward to welcoming complementary skills to keep raising the bar


• Your daily activities will be interesting, challenging and diverse


• We are passionate about developing our people and you will have access to various trainings


• No day will be like another!

 

The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! So if you want Piaget to become your “Sunny Side of Life”, do not hesitate to apply!

 

Apply now »