Client Resolution & Retention - Junior Relationship Manager within Swiss Universal Bank (80-100%) #161962Schweiz-Switzerland - Region Zurich-Zürich |   Vollzeit | Private Banking and Wealth Management | 

Stellen ID

 161962OperationsEnglish

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer

 

 

• A challenging and interesting role as junior Relationship Manager within the client-facing team Client Resolution & Retention within Swiss Universal Bank COO, which is focused on handling special client situations such as closures, supporting client transfers between CS legal entities and resolving legal & compliance cases, thus supporting Credit Suisse (Switzerland) Ltd in handling these situations in an effective and efficient matter 


• Diverse client cases, products and a broad set of tasks to ensure comprehensive fulfillment of services, including client management and possible retention 


• In this role you will find an atmosphere where client focus, service excellence and team work is at the core of every interaction 


• We offer you the possibility to be part of a team journey to develop and craft the future on how special client situations are being handled within Suisse Universal Bank 


• Further, you will find a dynamic and diverse environment where pro-activity, hard work and innovation on topics such as operational efficiency is valued and encouraged 


• A surrounding for your personal and professional development and the chance to grow your network while working closely with your internal partners 


• The opportunity, on assigned topics, to collaborate with multiple stakeholders and partners in Swiss Universal Bank

 

You Offer

 

• You have a Banking apprenticeship, ideally with further education, or a University Degree 


• You are willing to or have already gained experience in working with clients and client-related administrative processes in the financial industry; Knowledge of Credit Suisse front systems and processes will be an advantage 


• You have attention to detail and high motivation to deliver combined with a strong ability to cope with pressure 


• You combine persuasive social and problem solving skills with a high service orientation, discipline and high quality mind-set 


• You are dedicated to seek challenges and have a natural curiosity and a mentality of adopting change 


• You display a strong dedication as a team member and the skills to liaise with different partners across functions and hierarchies 


• You are fluent in German and English to communicate with our partners, a further language is an additional asset 

*LI-CSJOBS**jobsch*

Ms. A. Portmann would be delighted to receive your application. 

Please apply via our Career Portal.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.