Job Detail

IS Senior Director, Customer Pillar

Inseriert am: 11.12.2020

IS Senior Director, Customer Pillar


 


Location: Geneva, Switzerland



Key Responsibilities: 


 


 



  • Define, guide and deliver digital transformation in the customer realm leveraging e-commerce platforms, digital marketing Social, Cloud, IoT, Robotics and AI technologies

  • Plan the implementation of the IS strategy, the strategic initiatives and must-win battles that will drive IS operations

  • Develop digital sales & marketing solutions and strategy especially world-class e-commerce and co-creation platforms, consolidating the existing and new technology

  • Coordinate the pilot & execution of defined projects portfolio, leveraging internal resources and managing executive-level business stakeholders

  • Own the overall Build2Run transfer process and the solution life cycle management

  • Manage technologic watch and the overall Center of Excellence performance

  • Promote IS Value to Key Business Stakeholders through appropriate communication actions

  • Manage People development plan and Performs the individual Performance appraisals

  • Work with Business Units to identify and address pain points, new opportunities for digitalization, and enhancing customer experience

  • Create synergies with IS adjacent teams (smart-data, innovation, d-lab)



We Value:


 



  • A Degree in Business and/or Computer Science

  • Experience in implementing of underlying IT architectures, implementation and sales transformation (e.g. e-commerce, CRM, Digital Marketing)

  • At least 5 years’ experience in managing teams (including remote team) in providing infrastructure and support services, and application development in an international environment

  • Active successful experience in current applicable tools and knowledge of innovative applicable tools and technology trends to leverage

  • Leading through vision & values, building a successful team

  • Building partnerships and strong long-lasting partnerships

  • Strategic decision making, change management, project planning and management 

  • Advanced level of English, other languages can be an advantage


 


We Offer:


 


 



  • To be part of a company shaping a strong legacy through breakthrough industrial innovations and technology

  • Our expertise goes beyond smell and taste: it is the sum of our peoples' passions and knowledge that allows us to create the best solutions for our customers’ products.

  • The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry

  • Learn how to understand consumers and how to meet their needs effectively 

  • Being a privately-owned company we have a history of taking risks, which can lead to innovation and breakthroughs. Our independence gives us the freedom to control our destiny.

  • Leadership, learning, training and development plans

  • Passion for technology in the creation of fragrances and flavors of the future

  • Creative mindset to inspire our customers and consumers worldwide

  • Competitive base salary, variable compensation plans such as profit sharing (prime) and an enviable set of benefits

Details