Job Detail

Description

Digital Account Manager - Role based in Lausanne

About Wavemaker

We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content and technology. The Wavemaker way is globally consistent. Fueled by the world’s most powerful consumer data, we understand where and how marketing can intervene decisively to help brands win more sales.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our 7,600 people across 90 markets provoke growth for some of the world’s leading brands and businesses.Our attitude of Positive Provocation is enabled by:

• deep knowledge we have of our clients’ business


• confidence to challenge what’s gone before


• the support to go further than we thought possible

 Job title: Junior Digital Account Manager/Digital Account Manager (dependent on experience)

Reporting to: Account Director

Role context:

The Digital Account Manager is an important role within Wavemaker Client Solutions team, responsible for supporting the Account Director on media channel planning and activation.

The role includes implementation & optimisation across a suite of biddable channels, as well as media buying responsibilities in the area of invoice control management, related to the media buys.

This role will give mid-level media activation practitioners the opportunity to further refine and develop the craft in a fast paced, dynamic agency environment, all while working on an exciting and innovative Global Tech Brand.  The account offers a strong opportunity to innovate and build expertise across a wide range of digital channels, with the clients open to testing and learning from new platforms, audiences and tactics.

Core responsibilities:

• Acting as the key client contact to ensure that strategic directives are followed, and that work is delivered on time and it exceeds client expectations.


• Managing platform-based activities across activation, strategies, optimisations and tactics.


• Working with the Account Director on planning and forecasting new projects and campaigns, with focus on meeting client’s KPIs and performance targets.


• Responsible for the day to day QA process across all media activation, minimizing error and risk and ensuring consistent and accurate adherence to process.


• Leading the delivery of client reporting of media performance (BAU and campaign specific), ensuring timely, insightful, performance focused analysis and actionable insights.


• Accurate management of budgets by adhering to the Wavemaker finance processes.


• Assisting key stakeholders (internally and externally) with any requests for insight or data they may have.


• Winning key stakeholders trust (internally and externally) through consistent performance, proactive management and by developing an in-depth understanding of the client’s business: economic environment, customers and competitors.

Required skills / experience:

• Hands-on experience and understanding of major social platforms; Facebook, Twitter, LinkedIn.


• At least 2 to 3 years’ experience in executing in-platform biddable campaigns, preferably within a media agency.


• In-platform based reporting of results, and interpretation of data


• All academic backgrounds will be considered – qualifications in maths, data, economics, business, media of interest.


• Professional digital media/advertising qualifications will be of an advantage.


• Knowledge of new/emerging social platforms is also an advantage.


• Ability to comfortably manage large-scale campaigns and deal with multiple stakeholders.


• Highly organised, project management and coordination skills.


• Strong client services skills.


• Analytically minded with excellent attention to detail when handling large data sets.


• Advanced Excel skills and ability to automate tasks to save time.


• The role is based in Lausanne, Switzerland. Therefore French language is an advantage but not a strict requirement.