Job Detail

JOB DESCRIPTION

Job Description

Do you enjoy working in an international environment with lots of room for personal development? Did you always want to work in a company where your work can have a real impact on people’s life?

We have an exciting opportunity for an External Manufacturing Operations Manager

Purpose of the role

The External Manufacturing Operations Manager is a “Virtual Plant Manager” within External Manufacturing.  They oversee our manufacturing organization’ relationship with the contract manufacturer.  The External Manufacturing Operation Manager serves as the air traffic controller of all information/interactions between our manufacturing organization and the contract manufacturer and establishes boundaries and ground rules of engagement. 

In this role you the leader of our manufacturing organisation' cross functional team (Supply Chain Quality, Technical Ops, Procurement…) who are responsible for delivering daily/weekly/monthly/annual requirements at their external partner(s).

              

Main responsibilities include:

• Accountable for all operational related activities:


• Compliance (Quality Risk management, Deviation Management, Product Re lease, Change Control);


• Meeting Demand;


• Dispute resolution (w/ appropriate escalation);


• Production Planning;


• Materials Management (MRP entries, Logistics);


• Technology issues;


• Oversight of shop floor production (determining when an EM functional rep should be deployed to the External Party’s (EP) facility);


• OpEx and Continuous Improvement activities;


• Linking E2E (upstream and downstream) and with SCM in the Supply Chain to ensure and optimize flow of materials.

• Frequently present at external partners site on the production floor, builds a strong interdependent relationship with the sites leadership team and is able to (“read a site”) assess & diagnose with appropriate tools and resource the true current condition & risks at a partners site and formulate in partnership with the external partner and our company's cross-functional team action orientated and time bound improvement plans


• Partners with ExM Procurement, ExM Quality, and ExM Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The ExM Ops Manager may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc.


• Participates and represents ExM on the cross-functional teams with SCM/Product Source Management/Procurement/IDST for due diligence ahead of siting approval & post siting approval to support SOS/NPI changes at an external party and assume primary ownership of the new relationship. The ExM Ops Manager will ensure there is a plan with clear actions and timelines in place to delivery this SOS or NPI.


• The ExM Ops Manager works with the external partner to understand EP capacity (e.g. stated capacity, firm capacity, future capacity plans, time horizon / lead times required, comments/concerns, etc.) and future capacity based on agreed improvements


• Accountable for maintaining the integrity of the MSA(Master Supply Agreement) ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms agreed upon by our manufacturing organization MD and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.


• Accountable for inventory control.  Depending on the location of goods (at External Party or at Our company), ExM Ops Manager ensures adequate documentation of material disposition.  In some markets, ExM Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.


• Acts as a Our company Production System (LSS) leader & coach for own team and works with external partner and MPS resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.  The ExM Ops Manager may commit resources provided Our company and the EP would share in the costs and benefits of such operational improvements.


• Leads with the external partner periodic Business and Operations Review Meetings. Based on our company's and ExM strategy the ExM Ops Manager develops with their cross functional team and their external partner the annual Hoshin Kanri Plan for the relationship with clear goals and targets.  The ExM Ops Manager also prepares an annual “state of the union” presentation for the relationships s/he manages which includes successes and failures in order to leverage across ExMOrg.


• Lead strategic initiatives of network actions, World Class Supplier, Hoshin Kanri.


• Participates in the creation and maintenance of an External Manufacturing Organization Handbook containing Global ExM policies, procedures, templates, etc. The Ops Manager prepares customized materials per product type where appropriate and also ensures training and adherence by Operations Managers within his/her area.


• Plans strategically and understands the broad CMO business environment and specific opportunities & potential partners in their operations area.

Your profile

• Bachelor’s degree minimum in the Engineering, Medical, Science, Business, or related areas of study.

• No less than seven (7) years combined experiences in commercial / business and manufacturing (operations, project management, or quality, technology, supply chain etc.) function in pharmaceutical, chemical or related industry required (or equivalent combination of education/experience).


• Must possess excellent interpersonal, communication, project management, collaboration, negotiation, analytical and influencing skills.


• Has demonstrated strong leadership in a teamwork environment and with strong team coordination abilities.


• Cultural awareness and sensitivities.


• Fluency in English (both verbal and oral). 

Preferred Experience and Skills

• Recent prior experience in ExM Operations or site operations.


• Conversant on domestic and foreign regulations and compendia governing manufacturing operations.


• Experience in Lean project implementation.


• Strong influencing skills demonstrated at various levels.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements:

25%

Flexible Work Arrangements:

Work Week

Shift:

Valid Driving License:

Yes

Hazardous Material(s):

Number of Openings:

1

Requisition ID:R74393