Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.

Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.

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Job Description

Role Title   

Director, Demand Management

Location  

Switzerland, Zug

Rewards

Competitive salary and comprehensive benefits on offer

Summary

Reporting directly to the Vice President Supply Chain EMEA the Demand Management Director provides executive leadership for all aspects of our demand process, including ownership of the forecast process and the Integrated Business Planning (IBP) demand review step, in support of annual/monthly operating planning for the EMEA region. This position will play a critical role in working cross-functionally to refine rolling volume and financial business projection, surfacing any gaps and working with business partners to develop effective counter measures. This position will drive consensus and collaboration between key partners including Marketing/Commercial of Franchises and Country Clusters, Finance as well as Supply Chain partners including Global Planning and Supply & Network Planning, to ultimately achieve world class forecast metrics and resulting service, cost and inventory plans. The role will lead a team of 3-8 employees and be responsible for driving overall engagement and development of the team as well as be a key contributor to the broader Supply Chain Planning, including Sales & Operations Planning, and Commercial organization.

Essential Job Functions

Achieve customer service levels for the region.

• Collaborate closely with the Supply & Network Planning team as well as AME & APAC Demand Planning, Commercial, Manufacturing and Senior Leadership team to develop the planning elements of the Supply Chain strategy.


• Lead and improves S&OP and S&OE for EMEA.


• Responsible for Forecast Accuracy and integration with financial plans and demand plans.


• Responsible for Life Cycle Management including end-to-end NPI process, phase-out and E&O/Scrap.


• Responsible for achieving inventory goals in collaboration with Supply Planning and Country Cluster SCM.

Monitoring/Maintenance:

• Improve and ensure all planning parameters are accurate and updated in relevant planning systems.


• Ensure single set of data and strive for one planning system.


• Monitor, root cause and reduce customer backorders.


• Identify constraints, risks & opportunities associated with demand across all Franchises; provide recommendations and guidance of tradeoffs for effective decision making by P+L owner.


• Delivers the monthly demand plan; monitors forecast metrics and advises adjustments to models and market intelligence accordingly.

Complexity & Team management:

• Requires initiative to independently interpret business direction, understand capital constraints and help create trust and alignment between the business and functions around priorities of initiatives.


• Significant cross-functional interaction.


• Financial acumen (e.g. understand input / variances to demand plan).


• Ability to articulate and influence stakeholders.


• Develop and manage a small team capable of handling future business needs through continuous improvement initiatives, including systems and support elements.


• Manage, coach and develop a productive and motivated team to be able to achieve team, functional and business objectives.


• Manage and take responsibility for their development to increase personal contributions to the business.


• Foster an organization that supports our cultural pillars of care, courage, and collaboration.


• Lead a team that provides a coaching environment and fosters strategic thinking, business acumen, team success and focus on results. 

Requirements

• Bachelor's degree in Supply Chain Management, Engineering, Business or related field. Advanced degree a plus.


• Supply Chain planning experience working both domestically and internationally.


• APICs CPIM or CSCP preferred


• Expert on Demand Planning, Forecast Models, Inventory Strategies, and Sales and Operations Planning.


• Expert on Logility, SAP, MS Excel.


• Strong interpersonal skills essential to effectively interact and earn credibility with all teams, areas and levels of business affecting inventory management throughout the network.



• 20-30% Travel (EMEA)

About Us 

Smith & Nephew is a diversified advanced medical technology business that supports healthcare professionals in more than 100 countries to improve the quality of life for their patients.

We have leadership positions in Orthopaedics, Advanced Wound Management and Sports Medicine:

• Orthopaedics - joint replacement systems for knees, hips and shoulders & Trauma & Extremities


• Advanced Wound Management - wound care treatment and prevention products used to treat hard to heal wounds


• Sports Medicine - minimally invasive surgery of the joint

We have over 16,000 employees around the world. Annual sales in 2018 were more than $4.9 billion.
We are a constituent of the UK's FTSE100 and our shares are traded on the London Stock Exchange and through American Depository Receipts on the New York Stock Exchange (LSE: SN, NYSE: SNN) .

Applications

If you share our passion for pioneering innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.   

We continue to actively build an environment where every individual can fulfil their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.   We value the diversity of our people and welcome applications from everyone.

</div>

Job Description

Role Title   

Director, Demand Management

Location  

Switzerland, Zug

Rewards

Competitive salary and comprehensive benefits on offer

Summary

Reporting directly to the Vice President Supply Chain EMEA the Demand Management Director provides executive leadership for all aspects of our demand process, including ownership of the forecast process and the Integrated Business Planning (IBP) demand review step, in support of annual/monthly operating planning for the EMEA region. This position will play a critical role in working cross-functionally to refine rolling volume and financial business projection, surfacing any gaps and working with business partners to develop effective counter measures. This position will drive consensus and collaboration between key partners including Marketing/Commercial of Franchises and Country Clusters, Finance as well as Supply Chain partners including Global Planning and Supply & Network Planning, to ultimately achieve world class forecast metrics and resulting service, cost and inventory plans. The role will lead a team of 3-8 employees and be responsible for driving overall engagement and development of the team as well as be a key contributor to the broader Supply Chain Planning, including Sales & Operations Planning, and Commercial organization.

Essential Job Functions

Achieve customer service levels for the region.

• Collaborate closely with the Supply & Network Planning team as well as AME & APAC Demand Planning, Commercial, Manufacturing and Senior Leadership team to develop the planning elements of the Supply Chain strategy.


• Lead and improves S&OP and S&OE for EMEA.


• Responsible for Forecast Accuracy and integration with financial plans and demand plans.


• Responsible for Life Cycle Management including end-to-end NPI process, phase-out and E&O/Scrap.


• Responsible for achieving inventory goals in collaboration with Supply Planning and Country Cluster SCM.

Monitoring/Maintenance:

• Improve and ensure all planning parameters are accurate and updated in relevant planning systems.


• Ensure single set of data and strive for one planning system.


• Monitor, root cause and reduce customer backorders.


• Identify constraints, risks & opportunities associated with demand across all Franchises; provide recommendations and guidance of tradeoffs for effective decision making by P+L owner.


• Delivers the monthly demand plan; monitors forecast metrics and advises adjustments to models and market intelligence accordingly.

Complexity & Team management:

• Requires initiative to independently interpret business direction, understand capital constraints and help create trust and alignment between the business and functions around priorities of initiatives.


• Significant cross-functional interaction.


• Financial acumen (e.g. understand input / variances to demand plan).


• Ability to articulate and influence stakeholders.


• Develop and manage a small team capable of handling future business needs through continuous improvement initiatives, including systems and support elements.


• Manage, coach and develop a productive and motivated team to be able to achieve team, functional and business objectives.


• Manage and take responsibility for their development to increase personal contributions to the business.


• Foster an organization that supports our cultural pillars of care, courage, and collaboration.


• Lead a team that provides a coaching environment and fosters strategic thinking, business acumen, team success and focus on results. 

Requirements

• Bachelor's degree in Supply Chain Management, Engineering, Business or related field. Advanced degree a plus.


• Supply Chain planning experience working both domestically and internationally.


• APICs CPIM or CSCP preferred


• Expert on Demand Planning, Forecast Models, Inventory Strategies, and Sales and Operations Planning.


• Expert on Logility, SAP, MS Excel.


• Strong interpersonal skills essential to effectively interact and earn credibility with all teams, areas and levels of business affecting inventory management throughout the network.



• 20-30% Travel (EMEA)

About Us 

Smith & Nephew is a diversified advanced medical technology business that supports healthcare professionals in more than 100 countries to improve the quality of life for their patients.

We have leadership positions in Orthopaedics, Advanced Wound Management and Sports Medicine:

• Orthopaedics - joint replacement systems for knees, hips and shoulders & Trauma & Extremities


• Advanced Wound Management - wound care treatment and prevention products used to treat hard to heal wounds


• Sports Medicine - minimally invasive surgery of the joint

We have over 16,000 employees around the world. Annual sales in 2018 were more than $4.9 billion.
We are a constituent of the UK's FTSE100 and our shares are traded on the London Stock Exchange and through American Depository Receipts on the New York Stock Exchange (LSE: SN, NYSE: SNN) .

Applications

If you share our passion for pioneering innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.   

We continue to actively build an environment where every individual can fulfil their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.   We value the diversity of our people and welcome applications from everyone.