Job Detail

Job Description

Do you have a passion for optics, electronics, or mechanics? Are you enthusiastic about working in our dynamic team? The ILS team provides logistics services designed to optimize equipment and system readiness throughout their service life at the lowest possible life cycle cost with an emphasis on maintaining and supporting the modernization of equipment. We would like to reinforce our organization and are looking for a

Product Manager After Sales Service/ Integrated Logistics Support (f/m)

Your Responsibilities:

• Define the future ILS portfolio and strategy and support the customers with their demand on our ILS services


• Initiate internal business cases and projects to create new customer services


• Plan and perform service training on all levels – in-house or at the customer site


• Teamwork with the product managers and support them in their daily business


• Participate in sales activities with regard to ILS tasks


• Market awareness of competitor’s services


• Dive into the technical details of our high-tech products and create service manuals on all levels as well as illustrated spare parts catalogues

Your profile:

• Product or Project Management experience and high analytical skills


• Technical education and professional experience in following areas are appreciated: Service Technician, Technical Troubleshooter or equivalent


• Ideally experienced with service related software and systems (e.g. Siemens Team Center, Cortona 3D)


• Proactive and self-dependent working style


• Above average communication skills


• Customer- and service-oriented


• Fluent in English and German, French is a plus

We offer tailored opportunities to develop your specialized and personal skill-set as well as a specialized onboarding within the first months, development meetings with your manager on a regular basis and a flat hierarchy.

Interested? Philipp Conrad, Head of Product Management, Tel. +41 71 726 74 07 will be pleased to provide any further information you may need regarding the tasks associated with this position. Please send your application to Angelika Rupp, Human Resources (angelika.rupp@safrangroup.com).

Send us your application

If you have any open questions or input please don't hesitate to get in touch with us. We're looking forward hearing from you.

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