Job Detail

JOB DESCRIPTION

Job Description

Highlight:  This role in Customer Insights or Market Research supports the Global Market Access Organization for our Hospital and Specialty portfolio.

Key Qualifications

• Customer Insights or Market Research (Qualitative and Quantitative) with Market Accesscustomers (Government and Private)


• Focuses on the Market Access customer (All payers:  US and ex-US Government and Private Institutions, government advisory organizations, etc.) making pricing, reimbursement and formulary decisions impacting access to prescription products.

Global Human Health (GHH) Division abides by a “patient first, profits later” ideology. Results-driven and ambitious, this team of individuals represents a functional balance between meeting company objectives and the needs of people around the world. The organization is comprised of sales and marketing professionals who are passionate about their role in bringing prescription medicines, vaccines, and other medical products to our customers worldwide. 

The Global Customer Insights Market Research Pricing Access Value and Affordability Center of Excellence is responsible for leading strategic market research in support of global access, pricing and reimbursement to ensure access, value and affordability to patients for all products across the Portfolio. 

The Associate Director, Global Customer Insights, Global Hospital and Specialty Market Access works closely with the Team Leader in establishing Best Practices for global access, pricing and reimbursement for the Global Hospital and Specialty portfolio and disseminates those learnings throughout the organization. The position requires strategic alignment with the multiple stakeholders including franchise market researchers, commercial, global market access & pricing teams as well as between the Global and US organizations. The position requires a strong understanding of primary market research, syndicated reports and secondary analytics.  

The appropriate individual will have significant experience in synthesizing and applying research insights to influence marketing strategy and identify opportunities. The position requires an individual with strong leadership skills, an ability to work independently and deal well with ambiguity, and a strong desire for keeping abreast of the dynamic regulatory environments that impact pharmaceutical access globally.  A strong understanding of the global health care environment and Hospital and Specialty is desired.

Primary activities include, but are not limited to:

• A strong understanding of the Hospital and Specialty business, the product portfolio, marketing strategies, and market access & reimbursement needs to help develop the insights required to optimize global market access.


• Manages all aspects of primary market research including leadership in framing critical business questions.


• Identifies critical business issues and opportunities for product access. Provides recommendations on marketing strategies and tactics based on research insights and data analysis and provides critical and actionable insights regarding product reimbursement and coverage.


• Provides rationale for methodologies/ research approach to multiple stakeholders, drafts Requests for Proposals and articulates the hypotheses to be tested.


• Considers alternative ways of meeting an information need, recommends appropriate sources to address business requests and considers new techniques.


• Implements research studies/ analytics & monitors budget; briefs agencies to deliver what is required – understands vendor capabilities, quality requirements, and recommends innovative options.


• Leads implementation of all administrative aspects of research studies.


• Responsible for the synthesis of information from secondary research, including the analysis and dissemination of syndicated research.  Responsible for understanding the various syndicated and secondary data and performing analytics independently, or in partnership with commercial analytics, to inform payer strategies and tactics.


• Proactively collaborates with team members and cross-functional business partners to enhance business results by providing recommendations on product access and pricing decisions based on research insights and data analysis.


• Strong communication and leadership skills required insights 


• Works directly with research agencies to ensure effective presentations and other material; reviews analysis of research data, converts it into a presentation; verifies research data accuracy


• Manages without authority and demonstrates appropriate situational leadership skills.


• Manages competing priorities & demands   

Position Qualifications

Education Minimum Requirement:

• BA/BS degree required


• MBA highly desirable

Required Experience and Skills:

• 5+ years Pharmaceutical market research experience.


• A total of 8+ years of relevant experience in related functions (including sales, marketing, marketing/sales support, and managed markets) and a good working knowledge of the pharmaceutical business will be considered in lieu of specific market research experience.


• Strong Knowledge of the payer access environment required (Globally and/or US)

Preferred Experience and Skills:

• Experience and or knowledge of the Hospital and Specialty business is desirable


• Well-developed analytical skills, strong problem-solving, and demonstrated ability to think strategically


• Can apply market research methods and models, is knowledgeable with a variety of techniques


• Ability and comfort in leading in a complex and ambiguous environment of a global matrix organization

Your role is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. In our company, we’re inventing for life. 

THE COMPANY

Our company has had a presence in Switzerland since 1963. With a regional office and manufacturing/packaging facility, Lucerne is considered the center of operations.

Approximately 1,000 people work collaboratively at the four Lucerne locations (Weystrasse, Citybay, Schachen and Kriens). A fifth location has been recently established in Zurich, aimed at accelerating the development and commercialization of many of our company’s medicines and vaccines, which supports our mission to save and improve lives around the world. The new location has a target date of 2021 for operational readiness.

We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” showing the company’s commitment to our employees and the community around us.

Zurich

The recently opened new location in Zurich focuses on accelerating research, data and commercialization of our medicines and vaccines. The new office will be staffed by teams working in strategic and operational roles in medical affairs, clinical development, access and marketing operations functions.

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements:

25%

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

No

Number of Openings:

1

Requisition ID:R43068