Are you interested in working for a company that is passionate about its customers? That lives its values and nurtures its employees? Then Medela is the company for you.

Founded in 1961 by Olle Larsson and headquartered in Switzerland, Medela today is led by his son Michael Larsson. Medela concentrates on two business units: "Human Milk", with basic research recognised globally and leading in the development and manufacture of breastfeeding products and solutions, and "Healthcare", engineering and manufacturing highly innovative medical vacuum technology solutions. Medela has 19 subsidiaries in Europe, North America and Asia, distributes its products in over 100 countries and employs over 1,600 staff worldwide.

At our headquarters in Baar, we are seeking an IT Infrastructure - IT Network Collaboration Specialist. The key responsibilities lie in the administration of operational tasks and the implementation of global standards, technologies and processes as well as in International 2nd level support for internal customers. 

IT Infrastructure Specialist - IT Network Collaboration Services

Your responsibilities

• Assists in the evaluation of alternatives that will meet the anticipated infrastructure resource needs


• Participates in the planning, justification, acquisition and implementation of the IT infrastructure


• Operates the IT infrastructure consisting of computing servers and peripheral equipment, and data and voice network services including storage management, backup and recovery of them


• Optimizes operations and support structures to create an efficient and effective IT infrastructure covering responsible area


• Monitors the performance of the IT Network Infrastructure and takes proactive steps to prevent service interruptions, and performs preventive maintenance, hardware and firmware upgrades


• Coordinates component replacements with suppliers and other teams to limit interruptions


• Ensures that operations are performed in a reliable and predictable “production quality” manner.
  Reports failures and follows-up on potential problems until operations are re-established to full service


• Planning and execution of trainings for world-wide 1st and 2nd level Service Desks, creation of training documentation and general documentation


• Collection of information from software suppliers regarding bug fixes, updates, support etc.


• Interaction on multiple levels with people throughout all Medela organizations and with suppliers, functional and cross-functional, to provide the appropriate IT technologies to increase operational efficiency


• Securing that new requirements will be implemented within standard functionality in order to guarantee maintenance of the software


• Coordination of external service providers


• Collaboration with Global IT

Your qualifications

• 7+ years of broad range experience installing, configuring, maintaining and troubleshooting SMB and corporate networks including network routers, switches, VOIP telephony, VPN, Wi-Fi networks, Network security firewalls, Internet Proxies, Load Balancers, Network Monitoring tools etc.


• Review security architecture, firewall configurations, IDS/IPS and security controls for new and proposed systems


• Advanced experience with QoS, VLANs, MPLS, TCP/IP, DHCP, DNS, BGP, etc.


• Familiarity with Aruba, Cisco, Extreme, Checkpoint, SDWAN is a plus


• Demonstrated knowledge and practical experience in Network Technology related systems and services is required


• 2+ years’ experience in a similar position


• Professional Within the scope of tasks and objectives set


• Financial According to the valid regulations


• Result orientated personality and high contribution level


• Team player, must be able to work in a virtual and distributed team


• Customer friendly and pro-active


• Communicative and cooperative


• Trustworthy, reliable, flexible and resilient


• Readiness for on-call support and international travel

Your opportunity

At Medela, you will be joining a global community of colleagues, united by the purpose that drives our business: helping people. Medela exists to advance human health and wellbeing through knowledge-based and innovative human milk and medical vacuum solutions.

Our employees are empowered to serve this purpose in a family-owned company that is growing rapidly around the world. We value intensive exchanges, diverse perspectives, and unbureaucratic decisions. You will have the opportunity to develop at an international level, and witness the direct impact your work has on our company’s success.



If you are interested in this opportunity, Sabine Zuch, Talent Acquisition Manager, is looking forward to receiving your application.

For this position we only consider direct applications - thank you for your understanding.



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Medela AG, Lättichstrasse 4b, 6340 Baar www.medela.ch