IT Support Agent #153396Switzerland-Switzerland - Region Zurich-Zürich |   Full-time (FT) | Corporate Functions | 

Job ID

 153396IT SupportEnglish

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer

 

• A meaningful role as an IT Support Agent to support and consult our internal clients in all end user device related IT matters via voice-, chat- and offline channels
  


• The responsibility to take care of all kind of IT problems and to drive them to a sustainable solution, either in the office or at corporate events
  


• The chance to be at the forefront of introducing the latest end user IT technologies to our clients
  


• An ideal opportunity to gather first experience in end user support for young professionals
  


• The prospect to grow and develop your professional career within our company

You Offer

 

• A technical education in Information Technologies or equivalent in combination with an in-depth knowledge of Microsoft Office and Windows 7 / 10 products
  


• Analytical skills to troubleshoot problems and to set priorities
  


• The attitude to manage client’s expectations
  


• The ability to work under pressure, to keep things simple, patience and creativity
  


• We are searching for a team member with a good balance of conflict management skills with a high level of customer focus and empathy
  


• Fluent verbal and written communication skills in German and English

*LI-CSJOB*
Mr. N. Scialom would be happy to receive your application.

Please apply via our Career Portal.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.