Welcome to Vorwerk – as a E-Commerce Business Analyst
Life is full of contradictions. We prove that these can be perfectly united, not only with our innovative products, but also with exciting opportunities in marketing and sales. We give our employees the freedom for dynamic development while also placing value on their work-life balance.
We are an international, family-owned company offering to our employees and sales advisors a wide variety of prospects. The successful direct sales concept, fascinating well-known brands as well as long-term perspectives form perfect conditions for dedicated people to take the opportunity to actively shape their future with us.
Vorwerk International & Co. KmG belongs to the German family-owned company Vorwerk that has been operating in Wuppertal for more than 130 years. From the strategic head offices in Wollerau, the Kobold and Thermomix divisions are managed.
More @ vorwerk.com
Responsibilities
Work with the Product Owners and Solution Architects to specify new E-Commerce platform functionalities and processes for the websites as well as the interfaces between backend systems.
Serve as facilitator between Business and IT (cross-country, cross-company, cross-divisional)
Provide process and technical consulting during demand identification and qualification
Act as the lead interface for requirements gathering for business projects
Create and manage standardized requirements specifications in both technical and user friendly language, continuously analyzing and verifying requirements throughout the project life cycle
Define use cases, user stories and acceptance criteria for new IT solutions
Use of investigation techniques e.g. interviews, workshops, observations, scenarios, prototyping, quantitative approaches
Support business requirement specification process when requested by business partner
Clearly describe and define complete business requirements (functional, non-functional and organizational) for new demands
Support the Key User in describing and standardizing a demand
Translation of conceptual user requirements into functional requirements
Create ad hoc process models, specifications, diagram and charts when necessary to provide direction to developers and or the project team
Work with Solution Architects to create and maintain the current and target business architecture (Content: basic components, design principles, functions of different levels and the naming of functions, and others)
Continuously improve Vorwerk’s requirements specification approach in alignment with Agile transition
Requirements
Proven experience with business and technical requirements analysis, elicitation, modelling, verification and methodology development
Experience in writing business feasibility reports and undertaking presentations
Strong track record of contributing to requirements specification and IT-related projects
Demonstrated technical expertise with an ability to understand technology solutions and potential trade-offs; able to translate business needs to clear technical requirements and to communicate technical concepts to business users
Experience and knowledge in Agile development and SCRUM
Knowledge and experience of E-commerce and CMS platforms. Knowledge of SAP Hybris and/or Adobe AEM is a plus
Experience working in a team oriented, collaborative international environment
Strong customer service orientation
Proven ability to work effectively as a member of a team.
Methodical and organized; able to manage multiple projects and priorities concurrently
Excellent listening, interpersonal, written and oral communication skills in English and of at least one other language (German, French, Spanish, Italian) are mandatory.
Excellent interpersonal communication and presentation skills, as well as analytical and effective problem-solving skills are essential.
Flexibility in thinking and pragmatic problem solving skills
