Senior Professional Services Consultant - Kofax TotalAgility



Professional Services

Wan Chai, 05 • ID: A19-006 • Full-Time/Regular

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax products.

The Professional Services Consultant must be able to:

• Understand all relevant aspects of KTA product suites, solutions, consulting processes and consulting methodologies


• Involved in creation of Project Plan and Schedule for delivery of client solutions


• Gathering detailed understanding of the clients’ infrastructure through analysis of their environment


• Working closely with Project Manager in identifying, management and resolution of project issues


• Working closely with client from design through solution go live


• Coordinate with client to ensure proper systems and resource infrastructure are in place for smooth installation


• Leading system walkthrough


• Adhere to Project Plan and ensure all criteria are met, for client solutions to be implemented in accordance to schedule and within budget


• Working closely with Solution Architect in solution designs and for leading design reviews


• Perform configuration of client solution based on documented designs


• Involved in testing, installation and technical training


• Identified and Resolve Project issues


• Assist in the transition from the Delivery team to the Technical Support team


• Adhere to processes, standards and best practices


• Ensure consistent and effective communication to the clients


• Involved in continuous improvement of KTA products. Solution and Processes.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Benötigte Erfahrung

• Min Degree in Computer Sciences/Software Engineering/IT or any relevant


• Min 5 years of Software Implementation Project experiences would be preferred


• Candidates with prior experiences as a Business/System Analyst are welcome to apply


• Prior working experiences in client facing environment


• Excellent interpersonal and communication skill


• Preferably with Full SDLC cycle experiences


• Familiar with database architectures, middleware and security

Kofax, Inc. is an Equal Opportunity Employer M/F/D/V