Job Detail

Full-time opportunities for students & recent graduates Customer Facing Technology

Inseriert am: 21.02.2020

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.


 


We are looking for candidates that have the following qualities:



  • Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers' satisfaction while operating in a highly-collaborative, matrixed global organization. 

  • Growth Mindset: your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with insatiable curiosity. Ultimately, you're open to the ideas of others, where the success of others does not diminish your own.

  • Resourceful: you have the drive to overcome any obstacle in your work.

  • Customer Focused: you learn about your customers and their businesses with a beginner's mind and then bring solutions that meet their needs.

  • Pure Challenge: demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems. 

  • Passion for Technology: you're deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.


 


*Applications to this job opening are considered for all available customer facing technology roles including the ones described below. These are examples of what you could be doing – bear in mind you will be assessed for all available roles, and assigned to the position we believe is the best fit for you based on your background, career expectations, performance at interview stage and available roles at the time of hiring.


Responsibilities


Our Customer Facing Technology professionals are the essential link between the potential of what's possible and build trusted advisor relationships with technology vendors. Taking on a customer facing technical role, you’ll get to grips with the world’s most advanced technologies, see new products come to market and introduce cutting-edge technology solutions to our customers. We have some of the world’s biggest companies as clients. If you like the idea of developing technical solutions to help them overcome their business problems, this is these roles might be for you.


 


Account Technology Strategist 


Overview


Account Technology Strategists (ATSs) are our enterprise customer's chief architects. Acting as a chief architect offers a high profile, customer-facing role that is the primary technical face and orchestration point for enterprise customers. Successful ATS' have a strong, proven IT background and demonstrated knowledge with a broad range of Microsoft solutions and technologies. As an ATS you must relish the opportunity to build and maintain trusted advisor relationships with technical leads at large organizations including CIOs, CTOs, Enterprise Architects, and IT Directors.


Responsibilities


You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. The ATS works closely with the Account Executive, Customer Support, Technical Sales, and Business Development sales disciplines to ensure all new sales are well scoped to achieve sustainable business results.  ATS's champion their customer success across varying Microsoft solutions, technologies, and channel partners often within multiple accounts. The role includes coordinating and guiding both the customer and Microsoft enterprise account teams on all technical domains.  


 


Cloud Solution Architect


Overview


The Cloud Solution Architect (CSA) is a trusted advisor to our customers, helping them to unlock the full potential of the Azure Platform. CSAs are responsible for enhancing the customer experience with the Azure platform, using consultative methods to ensure that the customer can realize the full business value of the cloud platform.​ CSAs will be split by specialism focusing on either infrastructure, data or application development. ​


Responsibilities


As a CSA, you are responsible for a customers experience with the Azure platform, how the customer uses the cloud to deploy applications quickly and effectively, how they store their business data, how they run their entire business using our trusted cloud platform. The CSA is running technical workshops with the customer to help them understand new features in Azure as the cloud continues to evolve again ensuring they are getting as much business value as possible out of the Azure platform. 


Qualifications



  • Pursuing or having maximum 12 months since graduation of a a Bachelor’s or Master’s degree in computer science, computer engineering, IT, electrical engineering, management information systems, or related STEM fields;

  • Passion for technology and working with customers;

  • Confidence to manage executive relationships, both internally and with customers, to create business transformation;

  • Ability to work independently with minimal management supervision and as part of regional/virtual teams;

  • Excellent communication skills and superior customer-service oriented skills desired;

  • Available to travel due to customer requirements for onsite services;​

  • English language and local language fluency - German - for all roles;

  • Full unrestricted work authorization for Switzerland.



Please upload your CV in English language in order for your application to be considered for the role.


 


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 


 


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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