Business Process Manager (80-100%) #139041Switzerland-Switzerland - Region Zurich-Zürich |   Full-time (FT) | Corporate Functions | 

Job ID

 139041Legal & ComplianceEnglish

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer

 

• An opportunity to become part of a small but highly motivated team focusing on knowledge management, talent development and the shaping of the Compliance Operations Operating Model


• You will be responsible for running Compliance Operations processes & procedures


• Your responsibilities will include future process design and associated process change management


• You will closely collaborate with a variety of business partners to actively identify and improve existing processes with a key focus on global process alignment, efficiency and effectiveness


• Your role will also ensure that all processes & procedures are standardized, well documented, communicated, and accurately utilized


• You will also contribute to the further development of existing knowledge management and communication strategies for key business partners


• You will have the opportunity to deliver process training to a variety of internal clients


• We are open for flexible working

You Offer

 

• A higher education, preferably with either a business or technical degree


• A maximum of 3 - 6 years relevant working experience, preferably in a significant corporation or consulting firm performing program / project / change activities


• Relevant experience in business process management and/or project management paired with experience in processes design, implementation and monitoring of process performance


• You have familiarity with standard process notations (e.g. BPMN 2.0) and project management certifications (e.g. PMI, Prince, Six Sigma) would be of added advantage


• Experience in client management, client onboarding & lifecycle management within the banking industry would also be an asset


• You are a highly motivated, independent, reliable teammate with the ability to solve problems and a friendly and positive personality as well as a can-do attitude


• You are well skilled at working collaboratively across multiple cultures in a global environment paired with strong coordination and organization skills with a high level of proactivity and reliability


• Thanks to your excellent communication and facilitation skills, you can convey complex information clearly and optimally at all levels within the organization


• Proficiency in English (verbal and written) is required. Being fluent in German would be a strong asset. Other languages, e.g. Italian or French, are of additional advantage

 

*LI-CSJOB*

Ms. K. Hardt would be delighted to receive your application.Please apply via our Career Portal.

 

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.