ProtonMail was born at the European Organization for Nuclear Research (CERN) in 2013 when a group of scientists and engineers envisioned an email service that keeps users safe from mass surveillance and empowers them to own their private data. Since then, ProtonMail has grown to become the world’s largest secure email service, with millions of users and a profitable business model. We are looking for passionate people to join our growing team and help us build a suite of security tools that safeguard privacy online and build a better Internet.
We’re looking for an experienced consultant to help us set up our CRM and marketing automation infrastructure. This system will help us communicate with our users across different channels, including email, mobile push, in-app notifications, and SMS.
Together with our product marketing managers, you’ll identify and map the various user touchpoints and life cycle stages. You will then define customer journeys and create cross-channel campaigns to communicate with our users in a relevant and timely manner.
You bring a wealth of hands-on experience in email and push notification marketing, customer segmentation, and personalization.
You are a results-driven consultant with a track record of leading high-growth CRM initiatives. You are comfortable taking action and you thrive in fast-paced, always-on environments.