Job Detail

Albinati Aeronautics, a well-established Geneva-based business aviation company active in the field of aircraft
management, charter flights and sales & acquisitions of business jets with a diverse fleet of business aircraft is
recruiting a motivated and experienced
Customer Service Advisor
attracted by the energy and the excellence of our team.
Job description
Within a small team, the successful candidate’s responsibilities will include:

• Receive customers flight requests and treat them with meticulous attention jointly with the Flight
  Operations department


• Arrange additional services upon customers’ requests


• Coordinate activities and liaise with both internal and external stakeholders


• Make sure that every process is timely completed


• Carefully monitor all flights and third-party services


• Permanently liaise with customers and company departments


• Whenever required, establish quotes and confirmation of flights

Candidate’s profile

• Fluent in French and English, both spoken and written


• Swiss citizen or EU/EAA


• Able to multi-task and deliver under pressure


• Excellent organisational skills with strong attention to details


• Strong interpersonal skills with the ability to build a trustworthy relationship with customers; positive
  telephone demeanour


• Customer-oriented and willing to go the extra mile


• Minimum 3 years of experience in the service industry with high-end clientele


• Flexible with working hours, willing to work on a 24/7 shift basis


• Previous experience within the business aviation domain is a must

We offer

• A challenging position in a fast-growing company


• An interesting and stimulating working environment


• The motivation of a young and dynamic team


• Remuneration in accordance with experience and competences

We look forward to receiving your electronic application together with a motivation letter and the following
documents in PDF format at job.customerservice@albinati.aero:

• Curriculum Vitae (incl. two references)


• Copy of diploma(s)


• Copy of previous employments’ work certificates
  Only applications from candidates fulfilling the above-mentioned prerequisites will be answered. Thank
  you for your understanding.
  January 2020
  ALBINATI AERONAUTICS SA - P.O. Box 44 - 1215 Geneva 15 Airport - Switzerland - T +41 22 306 10 60
  www.albinati.aero