Job Detail

Applications Manager ECM Solutions

Inseriert am: 30.01.2020

Applications Manager ECM Solutions


Bachem is a listed technology-based company focused on peptide chemistry. The company provides a full range of services to the pharma and biotech industries. It specializes in the development of innovative, efficient manufacturing processes and the reliable production of peptide-based active pharmaceutical ingredients. A comprehensive catalog of biochemicals and exclusive custom syntheses for research labs complete the service portfolio. Headquartered in Switzerland with subsidiaries in Europe, the US and Asia, the group has a global reach with more experience and know-how than any other company in the industry. Towards its customers, Bachem shows total commitment to quality, innovation and partnership.


In order to continue our organic growth, we are constantly looking for talent.


We are looking for an Application Manager Enterprise Content Management (ECM) Solutions 100%, who will be responsible for the reliable operation and development of our ECM applications. In this interesting and challenging position within our Business Applications Team you will contribute and drive our global digitalization initiatives to enable today’s and the future success and growth of Bachem.


 


Your Tasks



  • Responsibility for the reliable operation and development of a specified portfolio of ECM applications

  • Ensure availability according to agreed service level agreements and monitoring to address issues proactively

  • Provide 2nd level support in close cooperation with business and external partners

  • Consult and support the business stakeholders with process optimizations and the use of ECM applications

  • Collaborate with business stakeholders to optimize and develop the applications portfolio

  • Analyze and detect interdependencies, provide solution design and respective technical specifications and concepts

  • User administration in cooperation with the IT Service Desk

  • Provide user training, user manuals and knowledge base articles to enable users and 1st level support

  • Ensure proper change- and releasemanagement as well as up-to-date system documentation according to our Standard Operating Procedures (SOP’s)

  • Plan and run application lifecycle- and system integration projects


 


Your Profile



  • BS degree or equivalent in IT

  • Minimum 3 years of experience and proven track record of a similar position

  • Sound knowledge and experience with current relevant systems and technologies

  • High degree of active curiosity and commitment to service delivery excellence

  • Positive but determined attitude and the ability to communicate in a proactive and solution-focused manner

  • Ability to work independently as an individual and inter-dependently as a team player

  • Ability to comprehend business requirements and the associated system capabilities

  • Excellent written and oral communication skills

  • Good English skills, German desirable


 


We offera fascinating and challenging function in a dynamic environment, which guarantees diversity and versatility. You will be part of a motivated team in an internationally renowned company.


 


Are you interested? Please contact Mrs Iris Hreinsdottir (Senior HR Business Partner)

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