In a world that’s changing faster than ever, our purpose acts as our ‘North Star’ guiding our more than 280,000 people – providing the context and meaning for the work we do every day. In doing so, we play a critical role in building a better working world for our people, clients and communities. Thanks to our innovative services in auditing, tax consulting as well as transaction and management consulting, we proudly lead our clients into the future.
Our Core Business Services offer employees a variety of internal structures and services that contribute to the implementation of our global corporate strategy. If you’re looking to develop your individual skills whilst working in interdisciplinary and multicultural teams, come join us!
Providing system support for infrastructure hardware running Windows operating systems and administration tools for storage and backup operations. Coordinating changes in this area of systems by using ServiceNow IT Service Management tool ensures planning, execution and documentation of system changes. For example, the server uptime meets the defined Service Levels and any requested changes are made with due diligence and clear roll back plans.
What you can expect – enriching experiences that will last a lifetime
Ensure the ongoing operations, availability and stability for infrastructure such as servers and storage/SAN equipment along with structured cabling
Install and decommission infrastructure components per guidelines and change ticket orders
Incident handling, troubleshooting, and system hardware replacement/upgrades
Off hour on call support (rotational basis)
Creation, maintenance and provision of data room facilities inventory system, documentation and reports
Liaise with building facilities and various IT management teams relative to data room operations and project activity
Heavy lifting is necessary, as infrastructure components can weigh up to 25 kg
Perform other responsibilities and tasks as required or directed
Maintain inventory of infrastructure stock equipment
Ability to deal efficiently with complex, critical escalations and difficult situations under pressure, such as restoring services
Strong team working skills but also able to work alone
Consistent and analytical way of thinking
Ability to participate in conference calls, explain and defend complicated concepts
Ability to coordinate multitasking work performed by several individuals
What you can contribute – skills for shaping the future
A Bachelor's degree in Computer Science or a related discipline, or equivalent work experience
Experience with various aspects of data center technology infrastructure management and operations preferred
Fluent spoken and written English is required
Strong interpersonal, communication and organizational skills
Experience of working in larger-scale data centers is a plus
Knowledge of Dell hardware, EMC storage platforms and Veritas NetBackup basics is preferred
An overall understanding of facility technologies (HVAC, power distribution, generated back-up power, rack management & DC cable plant) and experience in a high-availability environment
Ability to work and team with a multitude of different people to balance demands
Ability to work in virtual, cross-border teams
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Certifications is not a must but would be a plus
Do you have challenging plans? Stick to them and realize your goals with us! Design your career with EY in a culture that promotes diversity and education.
Internationalmulti-culturalteam of highly motivated advisory professionals
Constant personal development with a steep learning curve – a system of trainings, mentoring, counselling and on-the-job learning
Modern working environment and equipment, fostering mobile working flexibility
Transparent performance-based recognition and progression system