Job Detail

Company Description

Nexthink is a dream software company founded in 2004 and headquartered in Lausanne, Switzerland. With offices in France, UK, Germany, Spain, UAE, Saudi Arabia and the US, we are proudly represented by 340 Nexthinkers, more than 25 nationalities and 900+ happy clients from the Fortune 5000.

Nexthink is a leader in end-user experience management. By combining real-time endpoint analytics and end-user feedback Nexthink’s mission is to help IT improve business impact. Nexthink’s unique analytics & visualizations provide new insight and enable IT to adopt proactive operations, reduce costs and ultimately enhance end-user business productivity.

Thanks to our fantastic growth we are looking for new rock stars!

Job Description

As Product Owner, your role is to build next generation products that thousands of companies around the world will use to improve the digital experience of millions of employees.

• Based on customer feedback and your personal experience you elaborate user stories, assess value, develop business cases and prioritize stories, epics and bugs to ensure your team is creating maximum value in alignment with our product strategy.


• You participate in scrum meetings, including grooming, sprint planning, stand-ups, retrospectives and demos.


• You document new features and train Nexthink partners, sales engineers and consultants about new releases.


• You follow our competitors and keep up to date with the industry.


• Seniority: Mid-senior level


• Function: Product Management

Qualifications

• 5+ years’ experience as product owner in a software company


• Strong understanding of the IT service management (ITSM) process and challenges, especially related to service desk, incident and problem management.


• Good understanding of Windows and macOS operating system.


• You are extremely passionate about solving challenging real-life problems.


• Experience of working within a development team and being responsible for the value created.


• You are enthusiastic about working in an international, collaborative and fast-paced environment and learning new technologies.


• Experience as helpdesk manager, service desk director, solution owner, service delivery manager, IT manager, workplace architect or a similar role in IT organization is a plus


• Previous experience developing a B2B product used by thousands of users


• Professional-level English, spoken and written.

Additional Information

This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.

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