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Global Product and Sales Trainer (m/f)

Inseriert am: 09.01.2020







Franke is a world leading provider of products and solutions for residential kitchens and bathrooms, professional foodservice, coffee preparation and semi-/public washrooms established in 40 countries. At Franke, we want to make everything we do wonderful - from what we manufacture and design, to the way we deal with our partners, customers and each other.
Global Product and Sales Trainer (m/f)



































At our global headquarters in Switzerland we are looking for a highly passionate and professional Trainer worldwide for our division Franke Kitchen Systems.

As Global Product and Sales Trainer you will play a key role in strengthening our market leader position and helping to drive more Sales and Growth.
You will design and conduct sales and product trainings (f2f & virtual) globally to our internal Sales Force and external Business/Retail Partners to maintain a high level of knowledge on our products, their benefits and features. On top of that you will create and offer soft skill-development programs to improve individual and organizational performance and success.
This role gives you the opportunity to develop a convincing training strategy on how we sell our products and systems focusing on consumer benefits & experience instead of technical features and implement a wide variety of training material.
Your responsibility


  • Determine training requirements and roadmap in conjunction with launch management and based on new product launch schedule and maintain a comprehensive training plan

  • Collaborate with the Central Marketing team (Launch Management team and Category and Product Management team) when it comes to content creation and preparing USP communication

  • Create, maintain and structure product and sales training contents

  • Make support (physically and digitally) and documents centrally available, develop and implement a digital learning plan to effectively deliver and manage the various (e-)learning tools that are available

  • Ensure content and delivery options remain relevant to effectively meet learning objectives and address different learning styles

  • Responsible to setup and maintain tracking and measurement of trainings, including quality assurance, training effectiveness and training related performance evaluation

  • Identify learning gaps via needs analyses and implement effective training solutions to align with business needs

  • Design and offer of various training solutions and instructional techniques or formats to present information such as role playing, simulations, team exercises, group discussions, videos, lectures, webinars, virtual classroom, mobile learning, and self-paced learning methods

  • Remain current on training methodologies, learning tools and practices

  • Modify existing training solutions to close learning gaps and reflect best practices

  • Design and offer specific training programs to help employees maintain or improve skills (constant learning / refreshing)

  • Lead the Train the Trainer Community, organize several Train the Trainer Events yearly and ensure constant exchange with the Community

  • Attend local training events and support local trainers in preparing and conducting the trainings with internal employees (sales force, product managers, etc.) and external business partners (kitchen specialists, etc.)

  • Implement mandatory knowledge test for sales people based on developed & available training materials and conducted physical or web-based trainings

  • Update job knowledge by reading professional publications, conducting benchmarking analyses and maintaining personal networks
Your Profile


  • 8+ years of experience in delivering and developing training and training programs

  • Bachelor's degree in Communications, Psychology, Education or a related field

  • Excellent communication and writing skills in English plus 2 other languages (e.g. German, Italian, French, Spanish or Chinese)

  • Great presentation skills and power of persuasion

  • Driven to provide quality-learning experiences that motivate

  • Interest in Kitchen related products and affinity for technological features and details, while being able to translate them into consumer benefits

  • A resourceful, proactive, assertive, energetic and motivating personality with an ability to thrive in a fast-paced, structurally-developing, ever-changing environment

  • Ability to manage training initiatives across multiple functional areas and locations and ability to adopt training approach to different audiences with different levels of knowledge

  • Must be able and willing to travel worldwide (approx 40%)
Ready to apply? Make your mark. Join us.
If you have any questions, feel free to connect with me:
Nadja Guenthard, Global Recruiting and Talent Manager
nadja.guenthard@franke.com

Important information to all Search Companies and Recruitment Consultants:
Franke Group does not accept unsolicited assistance from search companies for employment opportunities. All CVs / resumes submitted by search companies to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Franke Management AG
Franke-Strasse 2,
4663 Aarburg
Switzerland
Additional information can be found at: www.franke.com
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