Job Detail

Senior Manager, Commercial Insights

Req ID: 15929
Job Category: Commercial Operations

Location: Zurich, Zurich

Posting Date: June 6, 2019

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Senior Manager Commercial Insights, International

Location: Zürich, Switzerland

Reports to: Regional Leader, International Commercial Operations

Position Summary

Alexion has grown organically and now has operations in more than 40 countries.  Alexion is strengthening its’ commercial team to manage sustained growth of the core indications and expansion into new therapy areas. This position will report into the Regional Leader, International Commercial Operations. 

The Senior Manager, Commercial Insights, International, will be responsible for facilitating effective decision making through undertaking all quantitative and qualitative analytics to provide insights to support the success of the business in the International Region and to be the point of contact for at least one of the Marketing Teams in the region.  This individual will be expected to provide information, analyses and insights to the marketing team who they will work closely with.  Additionally as needed the Senior Manager will collaborate with the marketing managers and Commercial Operations Analysts in the different countries within the Region.  This position will maintain close ties with the Global Teams within Commercial Operations and Market Research to provide regional input, get strategic guidance and collaborate on global projects.  At a regional level, this role will need to have a very strong partnership with colleagues in International Commercial Operations working on IC & SFE as well as finance in order to facilitate the integration of information sources to deliver meaningful analysis and insights.

Principal Responsibilities

The role of the Senior Manager Commercial Insights, International is to support Alexion marketing teams and management by enabling high quality, evidence based decision making.  This person will co-ordinate establishment and implementation of common approaches across the region.  Subsequently, they will integrate data and analytics on KPIs and metrics, relevant to the region and to Global, ensuring effective communication and distribution of outputs to stakeholders.  A close collaboration with Global colleagues and colleagues within the countries will be critical to ensure that needs of different stakeholders are met.

Specifically the position will entail the following responsibilities

• Conduct analysis of sales data and activity data as well as integrating data on all relevant KPIs/metrics to uncover business drivers & barriers and identify trends


• Understand the Sales Force strategy within the Region in order to facilitate understanding of performance


• Take leadership in generation & communication of strategic insights across International


• Be a Strategic Partner to the brand teams and actively participate in their brand team meetings


• Go beyond a project-based mindset and be a strategic partner.  Understand the business, define KPIs, offer strategic insights, communicate these clearly, and ensure that these drive business decisions.


• Develop effective partnerships with cross-functional teams – marketing, market research, medical, sales, business information & excellence, finance, legal and compliance
  
  
  
  • Be a part of the International Marketing Leadership team and give advice and recommendations
  
  
  • Prepare and present regular reports/presentations with meaningful analysis and insights to explain product performance
  
  
  • Ensure relevant team members are engaged at key stages of projects
  
  
  • Ensure full team buy-in on the project and its deliverables
  
  


• Have regular meeting with the most relevant stakeholders in the Region/countries to understand key market drivers, lead a depth analysis of the product performance & gain agreement on actions


• Partner with colleagues in IC & SFE and Sales Strategy to ensure best practices for Sales Force Planning in the local countries. 
  
  
  
  • Understand and share the Regional strategy and implement appropriate tools to support implementation and tracking.
  
  
  • Lead discussion with the Sales Strategy & Business Analysts when deviations are observed in agreed approach. 
  
  
  • Partner with SFE colleagues to ensure relevant analytics on sales force activity, including targeting effectiveness and effort allocation to make recommendations to increase effectiveness
  
  
  • Ensure a full understanding of the International incentive plans and their impact on performance, based on analysis by the IC & SFE colleagues, in order to guide relevant insights 
  
  


• Input to conversations on regional market research needs to ensure that gaps in data/knowledge can be filled.  Provide support to address questions regarding market research development/implementation, as required, and in line with Alexion internal SOPs and Industry Standards


• Maintain/develop expertise to understand market research methodologies/approaches and appropriate interpretation of findings from Primary & Secondary, Qualitative & Quantitative Market Research, in order to incorporate key findings in to relevant presentations.


• Ensure dashboards are available for International region to effectively understand performance on KPIs/Metrics.  Proactively identify needs and  collaborate with the Business Informatics Department to design and implement the required International reports/dashboards for monitoring KPIs/Metrics


• Play a key role in preparation of and during the Quarterly Business Review, Monthly Business Reviews and Countries Business reviews providing relevant templates, data inputs and a summary for International Marketing in order to prepare their discussion with Senior Management   


• Respond with high quality to ad hoc project requests with a sense of urgency and fully addressing the needs of stakeholders


• Stay up to date with latest trends in the Industry in order to incorporate relevant approaches into daily work and/or use the most relevant data sources to understand the business


• Remain flexible as work responsibilities change based on business needs. 


• Contribute to build situational analysis at local and HQ level


• Take leadership to ensure all activities are conducted in line with Alexion and Industry standards thus maintaining a compliant approach at all times.


• Assist in managing the International Commercial Operations budget

Qualifications

• 5+ years of analytics, Sales Force Effectiveness or market research experience in the pharmaceutical industry
  
  
  
  • Experience in a pharmaceutical or biotech company preferred
  
  
  • Experience in specialty/orphan drugs preferred
  
  
  • Experience in a global role preferred.
  
  


• Solid understanding of pharmaceutical databases and research and statistical methods


• Demonstrated abilities in data analysis


• Strong analytics, business planning, and leadership skills required


• Ability to prioritize and manage projects


• Strong communication skills (verbally and in writing) and ability to translate analysis for various stakeholders
   


• Experience working on Sales Force Effectiveness projects, either in a field or office based role


• Track record of leading market research  – preferably with a pharmaceutical company


• Demonstrated expertise in different types of primary market research techniques


• Demonstrated knowledge of secondary data sources relevant to pharmaceutical industry


• Experience with quantitative techniques and statistical analyses

• Advanced skills in Microsoft Excel, PowerPoint


• Experience using technology to work efficiently with datasets such as scripting and statistical software packages is a plus


• Solid conceptual thinking – ability to analyze large amounts of information and extract insights


• Demonstrated critical thinking and analytical skills.  Ability to work with complex data sets, formulate an analysis plan to derive insights


• Strong project management skills and ability to manage multiple projects at any given point in time


• Strong interpersonal skills with a track record of effectiveness as a team player and project leader who can build strong professional relationships and gets results


• Flexibility and ability to adapt to changing conditions


• Self-starter who demonstrates energy and enthusiasm, bringing a positive can-do approach to all challenges


• Detail-oriented


• Strong written and oral presentation skills and ability to explain complex concepts clearly and to a variety of audiences (including insights presentations to senior management)


• Fluency in English both written and oral mandatory, fluency in other languages is a plus


• Ability to travel ~30% of time

Education

• Bachelor’s degree in life science and/or business / marketing.


• Masters/PhD degree preferred – marketing, market research, statistics, psychology
   

As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. To learn more about Alexion, please visitwww.alexionpharma.comor download our App for iPhones and Blackberries.

Zurich, Switzerland
 

Some opportunities happen only once in a lifetime – like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.

Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases through the discovery, development and commercialization of life-changing therapies. As the global leader in complement biology and inhibition for more than 20 years, Alexion has developed and commercializes the first and only approved complement inhibitor to treat patients with paroxysmal nocturnal hemoglobinuria (PNH), atypical hemolytic uremic syndrome (aHUS), and anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG). Alexion also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D). In addition, the company is developing two late-stage therapies, a second complement inhibitor and a copper-binding agent for Wilson disease. Alexion focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, and metabolic disorders. Alexion has been named to the Forbes list of the World’s Most Innovative Companies seven years in a row and is headquartered in Boston, Massachusetts’ Innovation District. The company also has offices around the globe and serves patients in more than 50 countries.

Alexion’s aspiration is to be the most rewarding place to work, where people are empowered to make a difference and where diversity of backgrounds and ideas is encouraged. We are looking for talented individuals who share our passion and commitment to change the lives of patients with rare diseases. We hope you will consider joining our team. Further information about Alexion can be found at: www.alexion.com.