Job Detail

DFINITY is creating the Internet Computer, a new technology stack that is unhackable, fast, scales to billions of users around the world, and supports a new kind of autonomous software. DFINITY was founded in 2016 by Dominic Williams andis backed by top-tier institutions including Polychain Capital and Andreessen Horowitz.

As an IT System Engineer, you will be responsible for implementing and supporting a wide variety of IT functions.  If you like changing gears and working in the IT Operations, Enterprise Application Integration, Private Cloud Orchestration & Automation, and Data Centers, then this is the job for you.

Responsibilities:

• Provide amazing day-to-day support to the office with our hardware, application and audio/visual conferencing systems


• Partner with Global IT, internal stakeholders and vendors to provide secure and automated solutions


• Be responsible for Corporate IT Assets and software in Zurich 


• Assist the Data Center Services team to be an internal provider of PaaS/IaaS and AaaS

Background and Skills:

• Employ customer support skills to solve hardware and application issues and enable our end users


• Experience implementing and supporting managed endpoints, including MacOS, iOS, Android, Windows, Ubuntu, and other flavors of Linux


• Basic knowledge in supporting SaaS apps like GSuite, Jira, Slack, Zoom, Okta, and Github 


• Hands-On Networking experience (TCP/IP, DNS, routing, subnetting, VPN, cabling, Firewalls, Switches, and WiFi) 


• Experience in Server Room and Colocation Data Centers; familiarity in racking & stacking, working with smart hands teams, monitoring health metrics, and processing RMAs


• Interested in configuring and supporting Cloud Orchestration and Automation tools for bare metal and containers, e.g.  Kubernetes, OpenStack, Terraform, or Docker


• Prior experience in supporting server network and operations, e.g. patching, reboots, installing basic operating, configuring hardware, building and following runbooks


• Vendor management experience


• Verbal and written fluency in English


• Valid passport and ability to travel on occasion (~10%) to the US