Refinitiv is one of the world’s largest providers of financial markets data and infrastructure. Serving more than 40,000 institutions in over 190 countries, we provide information, insights, and technology that drive innovation and performance in global markets. Our 160-year Reuters heritage of integrity enables customers to make critical decisions with confidence, while our unique open platform, best-in-class data, and cutting edge technology bring greater opportunity to our customers. By advancing our customers, we drive progress for the entire financial community.
Who are looking for
The Accounts Manager will be based in our Zurich office manage a portfolio of Pursuit, Key and Strategic Accounts. Forging deep customer relationships to drive revenue growth. Collaborating with internal partners to deliver exceptional service and a valuable solution. The AM will drive a sustainable pipeline of opportunities in order to maximize customer satisfaction, and achieve revenue and net growth.
Responsibilities
· Oversee all commercial activities within accounts, owning the end to end customer relationship from decision making to end user level
· Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest at all levels of the client organisation
· Build and embed a long term trusted advisor relationship within the accounts
· Drive growth by expanding Refinitiv footprint
· Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
· Understand customer's business, decision making strategy, workflows, priorities and needs
· Develop high value contact network at all levels within accounts
· Manage internal and external stakeholders and maintain networks to negotiate and close deals
· Provide accurate forecast and build solid pipeline
· Define account strategy and own the account plan
· Own account information in relevant CRM system
Qualifications and Experience Required
· Minimum of 3 to 5 years’ experience and strong track record in SAM
· Financial industry knowledge and experience, Refinitiv proposition and competitor landscape
· Strong understanding of customers business model and workflows
· Ability to manage within a matrix environment, collaborate across multiple departments/organizations and influence at all levels
· Problem solving - ability to understand, articulate, structure and solve client needs
· Excellent communication, selling, persuasion, negotiation, creativity and team working skills
· Selling skills (identity, develop and articulate complex proposition/consultative selling)
· Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
· Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
· Proven ability to deliver results through development of key sales and revenue metrics
· Successful track record of attainment of company goals in a fast-paced changing environment
· High level of financial acumen and experienced value based and challenger selling.
· A high level of energy, self-motivation, competitiveness, and a desire to positively impact the business.
· Language: Mother tongue equivalent in German mandatory; English written and spoken fluency; French and Italian are welcome.
The Financial and Risk Business of Thomson Reuters is now Refinitiv. Refinitiv equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward.
As a global business, we rely on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.