Job Detail

American Express Global Business Travel (GBT)equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 16,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.  Get ready to make impressions that will last.

CES Business Development Manager - Meetings & Events (B30/Individual Sales Contributor). Position based in Switzerland (Zurich or virtual)

The CES Business Development manager for American Express Meetings & Events is responsible for the successful sales of our CES (Custom Events Services) solutions to prospective clients in Switzerland and to American Express Business Travel & Card clients.

The CES Business Development manager will insure proper pipeline development, key account and win strategies to maintain effective pipeline in support of meeting or exceeding sales target in current and future years.

Role will also interface effectively with the M&E leadership and operational teams to insure profitability and continuous and successful synergies between our complete value, positioning to prospects in the sales process and effective post-sale delivery.

The target selling audience includes Head/VP level clients, as well as Event/Communication/Marketing/Sales Managers and Meeting Professionals and client Procurement teams.

The CES Business Development manager will utilize strong collaborative and relationship building skills to leverage his own network but also the channel resources of multiple American Express internal resources, such as Client Management and Business Travel/Card Sales to grow pipeline and increase selling opportunity.

The CES Business Development manager will focus on getting new prospects in the American Express Meetings & Events portfolio. The Candidate will demonstrate a strong local network.

The CES Business Development manager will be expected to successfully:

• Identify, manage and drive prospects through the selling lifecycle in the local market environment


• Assess client-specific needs and develop a client-specific value proposition and pricing


• Present a customized value proposition to client executive-level staff and to multiple stakeholders


• Demonstrate technology solutions for events management


• Close profitable sales within set pricing guidelines


• Partner across American Express Business Travel & Card client managers and sales teams locally


• Drive and safeguard quality-certified implementations of new clients


• Manage prospect relationship data into CRM systems

Demonstrated success in the following competencies is essential to success:

• Proven sales experience at an Event agency


• Excellent strategic and leadership skills


• Strong consultative selling and closing skills


• Proven ability to drive sales results


• Consultative communication skills, including presentation, sales and negotiation in a business to business environment


• Ability to grow internal and external relationships by providing insight and advice to enhance meetings and event solutions value and profitability


• Strong financial acumen


• High team orientation and collaboration skills


• Very good knowledge and network within the Meetings & Events industry in Switzerland Experience of minimum 5 years in Business Development role within Events Industry


• Fluent in German, French and English

This position reports to the Regional Lead of CES Business Development in Germany and Switzerland

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