Named as one of Fortune’s List of 100 Fastest Growing Companies for 2019, EPAM is committed to providing our global team of 33,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
DESCRIPTION
Currently we are looking for a Delivery Manager for our Zurich office to make the team even stronger.
Responsibilities
Form and support any internal and external processes that will help increase software delivery efficiency and quality
Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle
Be accountable for the technical leadership regarding the delivery. Ensuring a sound and future proof architecture is planned and the implementation meets the technical quality standards
Coordinate the preparation of customer proposals and statements of work
Deliver customer projects successfully
Ensure that projects are delivered in line with EPAM process and methodologies
Manage customer expectations and relationship, address customer issues during an engagement in cooperation with the Account Manager
Prepare estimations on time frames, quality and quantity of resources required to successfully implement projects; develop project plan incorporating all project variables
Establish criteria concerning deliverability, performance, maintenance, design and costs
Assure governance of processes in delivery management and production as per selected delivery model
For the top management and client - act as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp downs etc
Measure and improve delivery productivity
Build delivery timelines for multiple streams, analyzing internal/external dependencies
Requirements
Minimum 5-10 working experience in IT service delivery domain; 3 years of which should be at senior project/delivery management level
Engineering background in Java, C++, .NET or another tech stack
Profound experience in onshore, nearshore and offshore outsourcing and delivery models
Strong experience working with distributed teams on the client side
Understanding of Enterprise Architecture Patterns, able to read and validate software architecture documentation
Experience with the following software development processes: Agile, Scrum
Experience in governing project delivery across the board of all stakeholders
Experience and up-to-date knowledge of design and implementation of end-to-end solutions with Continuous Delivery/Deployment pipelines
Ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
Advanced planning and management skills
Hands on executing project with Agile (Scrum, Kanban) adopting processed to customer needs
Fluent verbal and written English mandatory; German is a big plus
We offer
Competitive compensation depending on experience and skills
Regular assessments and salary reviews
Opportunities for personal and professional growth
Friendly team and enjoyable working environment
Flexible working schedule enables work life balance
