Job Detail

Responsable du Service Académique/Registrar and Academic Office Team Leader - Permanent

Position based in Bluche

Les Roches is a leading hospitality school in Switzerland located in a fantastic environment with magnificent views of the Swiss Alps. Les Roches campus in Switzerland has evolved from a small family owned vocational school established in 1954, to an international hospitality management school, while maintaining its family spirit and friendly environment. This is the place where innovation, entrepreneurship and global mindset come together. Our campus in Bluche is truly international, with around 250 employees and more than 1000 students from all over the world.

We are proud to employ some of the leading experts in their fields, and we are always looking to strengthen our team.

We are now seeking a Responsable du Service Académique/Registrar and Academic Office Team Leader.

• Oversees the Academic Services office’s daily tasks, which include but are not limited to answering queries from student/alumni/authorized third parties; providing required documentations and support to students, faculty and other administrative offices; issuing guidance and instruction as per established regulation and procedure; maintaining and updating academic records, files and archives, etc. 


• Supervises the Academic Office team and individual performance and development actions; 


• Create and maintain academic records on a regular basis, for students and courses, in the Student Information System (SIS), according established academic regulation and expectations;


• Collaborate with branch campuses’ counterparts and Admissions to ensure academic integrity of credit transfer and academic records towards final award;


• Produce documentation and evidences in support to the Progression /Award board activities; organize and issue grade reports, transcripts and awards according to academic and legal guidelines;


• Produce and maintain key statistics on an ongoing basis for management, accreditation and other internal and external uses as required;


• Partake in the development of curriculum and programs in collaboration with Deans, Program Managers and Accreditation officer by providing insights on registration regulation;


• Manage Financial Aid applications from returning students in collaboration with Finance department and School's operations management.

Desired Skills and Experience

Education and professional qualifications

• Bachelor degree in Administration, Education or equivalent, Master degree a strong asset.

Experience

• At least 5 years in a similar position, in an international school environment;


• Previous Office manager with team leadership experience, a plus;

Knowledge and skills

• Rigorous, organized, structured and attentive to details


• Strong interpersonal and leadership skills, excellent oral and written communicator;


• Showing a can-do and positive attitude;


• Ability to work in team in a multicultural environment;


• Computer literate, Office based software; familiar with Student Information systems and databases, Salesforce is a plus;


• Languages: English and French, fluent spoken and written, other languages, an asset.