REVENUE MANAGER

Start: As soon as possible

Location: Zürich, 100%

THE FELFEL INSIGHTS TEAM & YOUR IMPACT

FELFEL is a start-up based in Zürich, Switzerland. The company has revolutionized the way people eat at work with its intelligent technology - ‘the FELFEL fridge’. The company is one of the fastest growing start-ups in Switzerland with over 80 employees.

The Insights team uses data to understand, manage, and drive end-customer demand. They support all areas of the business by providing insights into product and customer behaviour, and use those insights to move the company forward. FELFEL is a data-driven company, and the Insights team provides the fuel.

YOUR ROLE:

As a member of the Insights Team, your world will revolve around keeping our customers happy by making sure they have enough good food at work every day. You’ll do this through a combination of hands-on inventory  & revenue management and strategic analysis.

INVENTORY ALLOCATION AND DEMAND PLANNING

• You provide our customers with exactly the right amount of food each day, balancing between waste and stockouts, in cooperation with our Data Scientists. You have your finger on the pulse of our 400+ locations, and work with the Corporate Partnerships team to understand and cater to individual locations’ needs.


• You link the front office to operations, serving as a revenue & inventory expert to the Corporate Partnerships, Customer Happiness, and Growth teams. You answer inquiries, perform ad-hoc analyses, and make adjustments when necessary.


• You make sure we have accurate inventory at every single location, as well as in our warehouse. You put processes and metrics into place to ensure that each unit is tracked and accounted for

PRODUCT & INVENTORY ANALYSES

• You understand demand patterns and their implications, monitoring historical data to predict future behaviour. You become intimately familiar with the factors that influence demand along different dimensions, and translate that knowledge into better stocking and forecasting decisions


• You generate insights into product performance to better understand - and ultimately drive – demand, optimizing for customer reach, as well as sales. You make recommendations on menu design so that we fill gaps and continuously improve our offering


• You analyze buying behaviour to gain an in-depth understanding of when and why stockouts and waste occur, and then use that information to minimize both metrics. You know what our customers want and when they want it – and then provide it to them 

WHO YOU ARE / WHAT YOU BRING:

• Analytical skills: Your analytical skills are your strong point, and you aren’t afraid of big – and sometimes messy – data sets. SQL knowledge and Excel expertise are required, and Tableau/data visualization/etc. experience would be a huge asset.


• Hands-on, ‘Doer’ personality: You thrive in a fast-paced environment and are energized by daily operational pressure - we are an ultra-fresh food business, meaning our inventory decisions have immediate, real-life impacts.


• You are an Allrounder: You link your analysis with the commercial side in order to achieve our goals.


• Sense of humor: Humor is a core value at FELFEL.


• Fast learner: We like to learn new things, fail fast and explore new territories - so do you


• You don’t smoke during the work day.


• You work well under pressure. Your decisions have immediate effect on a significant portion of our revenue.

WHAT WE OFFER:

• Lots of good (like really good ;)) food: Just steps away from your desk – we’ll make all your food dreams come true


• Awesome customers: We have great, open customers that love to provide feedback and engage with us


• Beautiful office in Zürich, Switzerland: A large open space on the top floor with lots of room to socialize with (or to hide from) other team members. P.S. There is a Lausanne office, too, where you can escape to every now and then, if you like


• International start-up atmosphere: The company language is English – our team is very diversified and consists of over 20 nationalities


• Very little red tape. If you like to get things done, this is your place – we want ‘doers’, not ‘followers’ ;)


• Great place to work: We are a family business with strong values & beliefs - a great, warm-hearted team is waiting for you

HOW YOU APPLY:

Interested? Please click on the link “APPLY NOW” and introduce your details in the form on careers.felfel.ch. We can only consider applications submitted via the form and we will get back to you latest 72 hours after your submission. 

What do we need? CV & short cover letter or video where you explain why you are our new Revenue Manager.

WHO WE ARE, THE FELFEL COMPANY

FELFEL revolutionizes how people eat at work with smart technology. Our intelligent fridge makes it possible - good food all day long for employees at work, created by the best local chefs.

Over 50'000 employees at more than 400 companies in Switzerland already benefit from a FELFEL fridge at work.

FELFEL is a family-owned company and supports small, local producers in Switzerland. Sustainability is a core company value. The company has won several prestigious awards, among others the Swiss Economic Forum Award in 2017.

The company was founded in 2013 and counts over 80 employees today. Friendship, respect, 'eating good food together' are key elements of our company culture. You can find more insights on the company and the team on LinkedIn, Facebook, Instagram and of course our website.