Job Detail

Careers that Change Lives

Are you ready to play a key role in the transformation of the digital experience of our customers in the medical technology field ? Join us and guide our marketing teams to amplify our omnichannel presence and define the digital journey that best suit our customers



The Digital Strategist has extensive experience across the full range of digital marketing and communications strategies, technologies and approaches incl. Web, social media, mobile media, SEO, digital promotions, e-commerce, and digital content.



You must be strategically minded and possess the ability to use data and customer insights to make sound decisions about end-user experiences, channel optimization, digital content development and distribution, and ongoing optimization. You will also coach business units to help framing personas and effective customer journey to deliver the right message and service.



Direct experience with digital brand journalism, content marketing, social media engagement, and personalization and localization are also key skills for success in this role.



The Digital Strategist must have a proven enthusiasm for digital trends and innovation, combined with a sound understanding of consumers, emerging technologies and targeted marketing in the medical device or healthcare space.




A Day in the Life



We offer a position where you’ll be in charge of:



• Define, develop and guide the implementation and optimization of innovative digital marketing and communications projects within various business units

• Design with the business stakeholders the optimized digital customer journeys for awareness, e-commerce and education.

• Support the business to develop personas in the context of the digital experience, customer journey map touchpoints through analytics data, user interviews and workshops

• Work with the analytics team to develop appropriate measurement to continuously optimize active digital programs to achieve key performance indicators.

• Advise and consult on the generation, refinement, and distribution of high impact digital content in an integrated, omni-channel approach across all customer touch points.

• Map out how digital assets will be optimized for business results.

• Develop digital presence to increase business priorities such as

o Increase e-commerce traffic and conversion from organic

o Generate sales leads through personalized e-mail and social media campaigns

o Drive qualititative call to action on digital touchpoints to trigger online training

• Measure, analyze and improve the conversion of the journeys through analytics

• Tech-Savyy to take into consideration the internal capabilities (tools, content, data)

• Work with the digital delivery team to build the outcomes on our digital touchpoints

Must Haves

• Have at least 5-10 years of digital marketing and communications experience; ideally at both an agency and client setting.
• Bachelor’s Degree in marketing, business, technology, and/or related field of study
• Experience with Content Management Solution (e.g. Adobe,…)
• Understanding with marketing automation and e-mail platforms (e.g. Eloqua,…)
• Understanding with analytics (e.g. Adobe, Google,…)
• Understanding on UX/CX, SEO, personalization and design and development of user friendly websites and digital touchpoints
• Strong experience in digital advertising and demand generation activities.
• Ability to repurpose content for various digital channels including the website, email campaigns, landing pages, and paid ads.
• Adept at understanding how to leverage data to create meaningful insights
• A thorough understanding of personas, customer journey maps, marketing segmentation, and rules-based communications to better serve the various audiences.
• Fluent in English

Nice to Haves

• Experience in Healthcare/Medtech sector is a plus
• Experience writing / creating ads for various digital marketing channels such as AdWords, Facebook, or LinkedIn.
• Experience in Design Thinking

About Medtronic

Together, we can change healthcare worldwide.
At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.