Job Detail

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

For our growing organization in the area of Grid Automation Products we are looking for a passionate Member of Sales Operations Team. Do like to deal with customers and internal stakeholders to find the best common solution? Are you a strong team player who is looking for a new challenge?

Your responsibilities

• Ensure that the order booking and revenue generation are executed in line with best practices and ABB policies


• Own the Repair Process, execution of repairs and coordination along with the different suppliers including repair reporting and coordination of quality problems/ recall of the products


• Execute demo equipment deliveries in coordination with internal departments


• Solve customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams


• Proactively informs customers about issue status based on inputs, and clarifies any questions


• Ensures a positive customer experience throughout the entire process

Your background

• Economical degree with relevant specific certificates


• Minimum 2 years of experience in the area of order handling, order management, customer relationship management


• Good knowledge about processes, tools, products, Office and SAP


• German and English language skill are required


• Team player and organizational talent